We performed a comparison between BigFix and SaltStack based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the policy CSPs."
"The most valuable includes managing everything from a single console."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"Autopilot is the most valuable feature."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"It works well if you have a Microsoft environment."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"BigFix technical support is good."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"The product’s most valuable feature is its ability to provide environmental security."
"It is a highly stable solution."
"I want to build automation that is intelligent, part of the fabric of our environment, and is somewhat self-sustaining. I think SaltStack can help me do this."
"The ability to programmatically describe the desired state of a single, or an entire fleet of servers, on-premises, and in a cloud environment."
"The automation functionality has been most valuable. With a click of a button, we are able to automate provisioning, the build of new hardware and apply patches. These are all extremely important and differentiated tasks that can be automated in SaltStack."
"We monitor the configurations against CIS standards. We run CIS benchmarks and maintain configurations with higher CIS values for each server."
"SaltStack has given us the ability to deal with systems at scale and rectify issues at scale."
"The pricing can be expensive if you are not combining it with other products."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"Technical support is not that great."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"The technical support could be improved."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"I would like some integration with the Microsoft reporting platform Power BI."
"There should be more focus on mobile device security and integration."
"The solution’s pricing could be improved."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"The deployment has room for improvement and can be more streamlined."
"I would like to see more custom content."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"I would like better support on the backend."
"Its configuration process could be better."
"It is difficult to set up."
"Web UI."
"There is a little bit of pain when it comes to libraries and what is needed to run the product."
"This solution could be integrated with more hardware for an improved offering."
"SaltStack's features are minimal."
"A hardened set of tests would be much appreciated."
BigFix is ranked 5th in Configuration Management with 91 reviews while SaltStack is ranked 14th in Configuration Management with 33 reviews. BigFix is rated 8.6, while SaltStack is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of SaltStack writes "Orchestration tool that powers automation of processes with the click of a button". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas SaltStack is most compared with VMware Aria Automation, Microsoft Configuration Manager, HashiCorp Terraform, Red Hat Satellite and Automic Workload Automation. See our BigFix vs. SaltStack report.
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