We performed a comparison between BigFix and SUSE Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"It has a useful device management feature."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"The performance of Microsoft Intune is good."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"What I like most is that it is a powerful solution."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"I like the inventory and life cycle management feature."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"The most valuable feature of BigFix is the software deployment."
"SUSE Manager helps to optimize operations at a reduced cost."
"When it comes to managing both Red Hat and SUSE environments, it provides the support for live patching, which is something I really, really appreciate."
"SUSE Manager is the best solution for maintaining the Linux environment"
"The setup is straightforward."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"Intune does not provide real-time visibility."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"The remote software installation could be better."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"Its pricing should be improved. It is too costly."
"IBM has not focused on the Web Reports capabilities."
"I would like to see more custom content."
"We sometimes have server issues and need to restart the service."
"I really would like to have a broader library of VCP's or playbooks that I can deploy."
"The initial stage is a bit complex, but after that, everything runs seamlessly."
"It can be complex and difficult for users who are new to Linux and don't have any technical expertise."
BigFix is ranked 5th in Configuration Management with 91 reviews while SUSE Manager is ranked 13th in Configuration Management with 4 reviews. BigFix is rated 8.6, while SUSE Manager is rated 9.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of SUSE Manager writes "Easy to deploy, offers embedded monitoring, and is very stable". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas SUSE Manager is most compared with Red Hat Satellite, Red Hat Ansible Automation Platform, AWS Systems Manager, Microsoft Configuration Manager and HashiCorp Terraform. See our BigFix vs. SUSE Manager report.
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