We performed a comparison between Bitsight Third-Party Risk Management and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about RSA, BitSight, OneTrust and others in IT Vendor Risk Management."The solution is user-friendly."
"I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."
"The product helps us identify the vulnerabilities of internet-facing applications."
"Its customer service team responds quickly."
"Offers open ports from an external point of view."
"It is a good cloud-based solution for DNS security."
"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"It has the ability to quickly block new threats."
"It has helped reduce my unit's security events."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"The solution is very easy to manage. We found the initial setup, for example, to be quite simple."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."
"Its factor analysis feature could be better."
"The solution’s benchmarking should be improved."
"Data enrichment is the major issue."
"At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours."
"There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
"Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella."
"The main issue that we have is with the final steps or the full integration and getting rid of Zscaler. The company still has to fall back to Zscaler when something in Umbrella is not working as expected, such as when we enable SSL inspection. When something is not working 100%, the company is falling back to Zscaler."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."
"It needs better integration with external threat feeds to improve scoring."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella."
More Bitsight Third-Party Risk Management Pricing and Cost Advice →
Bitsight Third-Party Risk Management is ranked 2nd in IT Vendor Risk Management with 5 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Bitsight Third-Party Risk Management is rated 8.6, while Cisco Umbrella is rated 8.8. The top reviewer of Bitsight Third-Party Risk Management writes "User-friendly solution with robust patch management capabilities". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Bitsight Third-Party Risk Management is most compared with SecurityScorecard, RiskRecon, Microsoft Secure Score, UpGuard Vendor Risk and Tenable Lumin, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG.
We monitor all IT Vendor Risk Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.