We performed a comparison between Blue Prism and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It offers assessments by way of a robotics or automation readiness assessment tool, which was quite helpful."
"The most valuable improvement in utilizing process automation is the cost savings, but we have also had cases where the customer experience is enhanced."
"I find Blue Prism's debugging functionality to be quite useful."
"Blue Prism is very good at doing background processing."
"We find the stability and the ease of reusing code design valuable."
"Being able to create an object and use it for multiple processes has been very useful for us."
"The support is good."
"The multi-bot architecture is very flexible."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The pricing of the solution is quite good."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"The OCR was quite stable and flexible."
"Provides valuable tools working in integration with RPA tools."
"The most valuable feature is the robotic process."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The domain in regards to cognitive abilities and the use of processing activity needs improvement. They have added this capability, but that's not really big in the public. It is more also available for gold partners. So they should improve the user activity for the public or even the regular customer."
"The solution is not user-friendly. It has a very high learning curve."
"Developing is more time consuming than with other products."
"Blue Prism develops its own tools and process automation, but the documentation is unclear and incomplete."
"The solution is pretty high priced. The tool's support also needs to be better."
"Blue Prism is lagging in terms of artificial intelligence. There is no artificial intelligence in version 4 or 5, which most people are still using as far as I'm aware. To be fair, they do have AI in version 6. Still, it's lagging terribly. Blue Prism is the inventor of the name of the term "RPA," and it's disappointing to see they are sitting around... Cognitive learning, for example, where it can actually follow your movements on the screen, is not there in Blue Prism."
"In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism."
"Its pricing is sometimes higher. Its price can be better. Its presale support should be increased. Currently, its presale support is very less. System integrators generally position Blue Prism in front of customers. Though they have an ecosystem, they don't have people who can train for the partner ecosystem. They have to increase the presales consultants for partners. In addition, their L1 and L2 support can also be improved."
"Kofax RPA's UI could be more user-friendly."
"The interface could be better from a usability standpoint."
"I'd like to see a recording function and a more simple interface."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"The technical support must be improved."
"There is really nothing special about the capabilities of this product."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. Blue Prism is rated 7.8, while Tungsten RPA is rated 7.4. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Blue Prism Cloud, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Tungsten TotalAgility and SAS Data Management. See our Blue Prism vs. Tungsten RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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