We performed a comparison between Tungsten RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Provides valuable tools working in integration with RPA tools."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The OCR was quite stable and flexible."
"The product provided all the security controls that we asked them."
"The pricing of the solution is quite good."
"The product provides end-to-end solutions for different business problems."
"The most valuable features are workflow and process automation."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"UI commands with minutes change in selector: The command works effectively in all environments."
"The ease of integration is a valuable feature."
"UiPath RPA needs very little coding knowledge, as designing software robots is done largely using drag-and-drop."
"If we have one place where we can see the end-to-end journey of our automations, then I do not need to manage multiple licenses. I do not need to spend money and expertise hiring multiple people and training them on multiple platforms. Also, when upgrading the systems, if I have a one place where I can manage all my automations at the same time, including UI and background automations, then we can build low-code apps using UiPath Apps. Therefore, I can manage everything within one platform, which is either a UiPath Intelligent Automation platform or UiPath Cloud. This is very important. Because if I have multiple systems, then I need multiple stakeholders to manage, upgrade, and maintain them."
"I like the structure of the selectors. They're robust. With other software like Automation Anywhere, we always have problems with recorders, plugins, et cetera. UiPath is more powerful and efficient. UiPath Studio has features like the Excel package, selectors, and recorders."
"The most valuable feature of Orchestrator is that it gives you the ability to control everything from a centralized location."
"The solution is easy to use, has a good user interface, and processes transactions quickly."
"The Academy courses are good. That's usually what I start new developers with; to do those and then kind of have them go and try to do courses periodically to kind of stay up to date and especially when a new release is coming out. The hands-on training is the most valuable part of it."
"The scalability has room for improvement."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"The product has some constraints and performance issues."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"Exception handling needs to be improved."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"The interface could be better from a usability standpoint."
"Between version 19 and version 20, the orchestrator tool interface has changed a lot. It totally changed. The menu changed, the place of the button changed. It took me a week to understand and to make myself used to this new interface."
"While the solution speeds up the cost of digital transformation, doing so requires expensive or complex application upgrades or IT app support."
"When we raise a ticket, they'll ask a number of questions to analyze the problem. It would be better if they connected quickly and it was a call so they can understand the issue and then schedule a follow-up call."
"The update process has resulted in several small issues for us. Sometimes when you update, there are several lines that are not included in the package. This kind of technical error, even though it's small, has to improve."
"We need them to improve the scalability, as we are still building up. The product is not big enough yet to eliminate human errors."
"We'd like the upgrades to be a bit easier and more flexible."
"The pricing of particularly on the bot licenses is placed to maximize revenue forUiPath and is not in the best interests of the customer. For example, if I have 150 robots, our utilization of that is about 27% as my demands come in spikes. Most of the robots sit there doing nothing, and I paid for them."
"UiPath updates its software every year. The problem is the support for the old code. For example, right now I'm using the 2021 10.3 version. If I have developed a code three years back and I want to update the packages, it won't work as expected."
Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 762 reviews. Tungsten RPA is rated 7.4, while UiPath is rated 8.8. The top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Tungsten RPA is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Tungsten TotalAgility and SAS Data Management, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and IBM Robotic Process Automation (RPA). See our Tungsten RPA vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
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