We performed a comparison between Broadcom Clarity and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I appreciate the report that shows how utilized a person is set to be within the coming months. I use that feature a good bit."
"Provides an overall picture, it gives you the ability to store your capex, capital and expense budgets, on projects."
"The competency and available support are quite good, therefore we do not have any issues with support. Every time that we have a case where we need support, it is clarified right away."
"Being able to look at the data across team members, resources, projects and coming up with the algorithms and resources."
"It's very good out of the box, without configurations required."
"You can identify resources by roles."
"I enjoy the Risks/Issues section.I use that to raise things before they happen."
"Having information all together in one single source."
"Stable and scalable solution."
"It's a very complete solution."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The interface is extremely user-friendly."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"I'd like to see blueprints. I'd also like to see the user interface simplified, and to have a lot of templates available on each blueprint."
"Portfolio Management Solution for Project Strategizing" What is our primary use case? It is mainly used for project management, developing the portfolio of the project and the budget process of all projects. What is most valuable? For a very long time, Broadcom Clarity had not developed the old interface that Broadcom no and we were not able to see any new features on the system because of the older UEX. We switched to the new UX at the end of March and it needs some time for the user to react to the new features. But if overall main features are being talked about, the financial part of Clarity is really appreciated. What needs improvement? Among things to be improved, Clarity can really work on its SAP interface. The current interface lacks out-of-the-box connectors for different applicators in the system. Therefore, this requires external support, which is beyond our expertise. In-house development is done for the interface, but as the system becomes complex, there is a building need to maintain the necessity of updates. If the updates aren’t maintained, then the system might be compatible. Additionally, the report generation process using a different software poses difficulties, leading to the need for external consultancy to create specific reports. Certain features, also face compatibility issues with our existing system. Despite these limitations, we find the system satisfactory overall, although a learning curve exists, especially for those unfamiliar with its particularities."
"The architecture must be improved."
"When you are going to a more collaborative based approach, PPM does not support that."
"The classic UI is very cumbersome. It can do everything but it's hard to use. It's easy to use once you understand it, but it's intimidating at first for somebody to see the solution."
"One of the major pain points for me when it comes to Broadcom Clarity PPM is the new UI. The new UI is very good in terms of functionality and the drag and draw features, but it's not very responsive. When I say that it's not very responsive, what I mean is that sometimes, the tool is not very user-friendly. For example, a user saves a value on the form, but the tool doesn't give any indication to the user that the value has been saved. Some users are moving from the classic UI to the new UI, and end up getting confused because on the classic UI, when you click "Save", it'll save the information and you'll get an indication that it was saved. With the new UI, it auto saves the information, but it doesn't give an indication in the form of a popup box that "this form has been saved", or any type of message indicating that the information was successfully saved. It's been confusing for users who move to the new UI because of that. The users don't understand when the values are being saved or not being saved, even if there's an auto-save feature in the new UI."
"The forms (e.g., project properties page) need to be more attractive, colorful, and field more flexibility for validations."
"Clarity PPM would be improved by developing better support for the Agile framework."
"I would like to see some artificial intelligence incorporated into the management functions."
"The solution needs a few things in terms of resource management."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The user interface could be more modern."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The price is too high."
"The configurations are fine, but the user interface could be improved."
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Broadcom Clarity is ranked 2nd in Project Portfolio Management with 136 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Broadcom Clarity is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Broadcom Clarity writes "A dynamic solution with a lot of great out-of-the-box calculations, but integration with reporting utilities is a bit painful". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Broadcom Clarity is most compared with Microsoft Project, Jira, Planview Portfolios, Smartsheet and monday.com, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and monday.com. See our Broadcom Clarity vs. ServiceNow Strategic Portfolio Management report.
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