We performed a comparison between Jira Align and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The reporting structure is great."
"It's easy to set up."
"Being able to do PI planning using the program levels is most valuable. I find that the program-level reporting is most useful."
"I like Jira's structured project plan, with tasks and subtasks. Jira can use various external plugins. Third-party providers can add new features to the solution. If I need some functionality, I can usually find an app for it. They have thousands."
"The initial setup is very straightforward."
"The OKR experience is great."
"The tool helps us to stick with the timeline and budget of our projects. It also helps me to identify dependencies and red flags and intervene wherever possible. I have found the key metrics tab also useful."
"The product has good visualization capabilities and helps to see the different dimensions of a plan."
"The PPM module is an excellent service."
"The program is stable."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"Stable and scalable solution."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"The product is quite convenient and user-friendly."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"Maybe some of the terms and the connectivity could be improved."
"Other companies that are competitors of Jira and Confluence, they are able to create their active directories for the vendors that don't come in internally."
"I've encountered limitations in using Jira Align for certain aspects, particularly in implementing OKRs. Jira Align's highest hierarchy is Epic, which may not always align perfectly for specific initiatives. Additionally, while Jira Align offers functionality for tracking OKRs and generating dashboards, I've found that it lacks in some areas. As a result, we've explored alternative solutions that better meet our needs in these areas. Its Kanban feature is also limited."
"In my company, we found the solution to have many issues regarding its ability to handle claims and other processes since the solution is not available on a single window."
"Jira Align's cost needs improvement."
"We have experienced errors with the internal server that occurs frequently."
"The product needs to improve its configurations."
"The initial setup was a little bit complex."
"Dashboard interface is limited functionally and not very user friendly"
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"The user interface could be more modern."
"I would like to see some artificial intelligence incorporated into the management functions."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The product comes with little options out of the box."
"The solution needs a few things in terms of resource management."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
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Jira Align is ranked 3rd in Enterprise Agile Planning Tools with 36 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. Jira Align is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Jira Align writes "Creates visibility, has lots of reports, and removes silos". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Jira Align is most compared with OpenText ValueEdge, JIRA Portfolio, Planview AgilePlace, Microsoft Azure DevOps and Rally Software, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Microsoft Project Server, Smartsheet and Broadcom Clarity . See our Jira Align vs. ServiceNow Strategic Portfolio Management report.
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