BrowserStack vs SmartBear TestComplete comparison

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BrowserStack Logo
8,670 views|6,779 comparisons
100% willing to recommend
SmartBear Logo
5,893 views|4,121 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BrowserStack and SmartBear TestComplete based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BrowserStack vs. SmartBear TestComplete Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a scalable solution.""BrowserStack's best feature is browser testing across different platforms, including mobile.""The integration is very good.""It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it.""The setup was quite simple. The website easily explains how to set it up and if you want to integrate it with BMP tools there are online simple step tutorials.""Testing across devices and browsers without maintaining that inventory is invaluable.""The most valuable features are the variety of tools available.""I've worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience."

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"It is a strong automation tool for desktop, browser, and API testing.""In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great.""The solution is great as a record and playback tool. It also has valuable regression testing.""The solution has a very nice interface.""The product has many features.""Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution.""The most valuable features are the desktop and mobile modules.""TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."

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Cons
"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product.""One of the biggest issues with BrowserStack is that if you don't have your network set up by the book, it's hard to get it to work with local desk machines.""BrowserStack operates at a slow pace, it could improve by making it faster.""I would like to see clearer visibility.""We are struggling to do local testing.""BrowserStack should work on its Internet connectivity although issues only occur occasionally.""It is difficult to use for someone who has little to no experience.""I would like for there to be more integration with BrowserStack and other platforms."

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"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors.""To bring it up to a 10, I would be looking for the addition of some key functional API testing.""The pricing is the constraint.""The integration tools could be better.""I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately.""The solution needs more training manuals or some form of online forum for learning. It needs more documentation.""The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.""TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."

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Pricing and Cost Advice
  • "This solution costs less than competing products."
  • "The price is fine."
  • "There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
  • "BrowserStack could have a better price, but good things have a price."
  • "The price of BrowserStack is high."
  • "Compared to other solutions, BrowserStack is one of the cheapest."
  • "My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
  • "As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
  • More BrowserStack Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was not very difficult.
    Top Answer:My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
    Top Answer:I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual price is around four thousand five hundred plus per user, whereas UiPath is only… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced the Optical Character Recognition (OCR) capability. This introduction has… more »
    Ranking
    4th
    Views
    8,670
    Comparisons
    6,779
    Reviews
    14
    Average Words per Review
    372
    Rating
    8.0
    10th
    Views
    5,893
    Comparisons
    4,121
    Reviews
    7
    Average Words per Review
    503
    Rating
    7.1
    Comparisons
    Learn More
    Overview
    BrowserStack is a cloud-based cross-browser testing tool that enables developers to test their websites across various browserson different operating systems and mobile devices, without requiring users to install virtual machines, devices or emulators.

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Sample Customers
    Microsoft, RBS, jQuery, Expedia, Citrix, AIG
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Top Industries
    REVIEWERS
    Computer Software Company55%
    Financial Services Firm18%
    Manufacturing Company9%
    Marketing Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm14%
    Manufacturing Company7%
    Retailer7%
    REVIEWERS
    Computer Software Company33%
    Manufacturing Company12%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise26%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise61%
    Buyer's Guide
    BrowserStack vs. SmartBear TestComplete
    May 2024
    Find out what your peers are saying about BrowserStack vs. SmartBear TestComplete and other solutions. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    BrowserStack is ranked 4th in Functional Testing Tools with 25 reviews while SmartBear TestComplete is ranked 10th in Functional Testing Tools with 71 reviews. BrowserStack is rated 8.0, while SmartBear TestComplete is rated 7.6. The top reviewer of BrowserStack writes "Good in the area of automation and offers a high test coverage to users". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". BrowserStack is most compared with LambdaTest, Sauce Labs, Perfecto, Tricentis Tosca and Visual Studio Test Professional, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our BrowserStack vs. SmartBear TestComplete report.

    See our list of best Functional Testing Tools vendors and best Regression Testing Tools vendors.

    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.