We performed a comparison between BrowserStack and Sauce Labs based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Sauce Labs is the clear winner in this comparison. It is reliable, scales easily, and has a user-friendly dashboard. In addition, Sauce Labs has excellent customer support and its users report an impressive ROI.
"The product's initial setup phase was not very difficult."
"The most valuable feature is that it provides parallel and cross-browser testing. It enables us to run tests on multiple browsers or devices simultaneously."
"It's helpful for me to test on different devices."
"Maintenance of the solution is easy."
"The product guides and resources are extensive and very helpful."
"I have found that BrowserStack is stable."
"The most valuable feature of BrowserStack is the ability to do manual testing."
"It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it."
"I find that the multitude of browser and OS versions are very helpful for broadening testing scope."
"Our machines are mostly Windows. Being able to test with Safari, on a Mac, and other types of browser pieces without having to manage all the infrastructure is the biggest feature that our team enjoys."
"The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL that has the entire grid of desktops, web browsers, and mobile devices. They also provide real devices, so you just provide the URL and test your application."
"It runs on the cloud, so you don't have physical setups to run all of this."
"The most valuable feature is the ability to easily test multiple browsers and versions, as well as off-loading our local environments using the SauceCloud."
"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution."
"So far, the stability has proven to be quite good."
"Sauce Connect gave us ability to test an application that was hosted locally."
"Sometimes BrowserStack is really slow and devices are not loading. it is really annoying and that's why we bought several newer devices because sometimes it's affecting us a lot."
"I would like for there to be more integration with BrowserStack and other platforms."
"I would like to see clearer visibility."
"We are having difficulty with the payment system for the BrowserStack team, as they only accept credit cards and we are encountering some issues."
"We are struggling to do local testing."
"Customer support could be better. We tried to implement and explore this product with the vendor or reseller's help, but we haven't had any good response about the product."
"It is difficult to use for someone who has little to no experience."
"There is some stability issue in the product, making it in areas where improvements are required."
"The ability to configure the memory and CPU for the test machines should be included."
"The testing process is difficult. I need to prove the complete competency of the tool, and I am finding that challenging."
"Sauce Labs has room for improvement with its price point. Using a real mobile device, and having that dedicated to your team, costs more than actually purchasing a mobile device. We haven't tried the real devices yet. This is because of their price point."
"An image comparison would be a nice feature to include in the Sauce Labs product."
"Latency, due to Sauce Labs being a cloud-based solution, has been a concern. We work in different continents and countries, but last time I checked, Sauce Labs was only offering two data centers, one in the EU and another in the US. If you're not in either of those two places, you would have latency and issues running your test cases."
"We encountered minor issues with stability from time to time but Sauce Labs continues to make improvements."
"The ability to install profiles on iOS real mobile devices should be included."
"User account management needs an overhauls, allowing for user groups rather than just a hierarchy structure."
BrowserStack is ranked 4th in Functional Testing Tools with 25 reviews while Sauce Labs is ranked 11th in Functional Testing Tools with 112 reviews. BrowserStack is rated 8.0, while Sauce Labs is rated 8.8. The top reviewer of BrowserStack writes "Good in the area of automation and offers a high test coverage to users". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". BrowserStack is most compared with LambdaTest, Perfecto, Tricentis Tosca, CrossBrowserTesting and Bitbar, whereas Sauce Labs is most compared with Perfecto, LambdaTest, OpenText UFT One, Bitbar and Katalon Studio.
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We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.