We performed a comparison between Chef and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"We have found the solution is capable of scaling."
"Compliance and the policies that can be set are the most valuable features."
"One of the most valuable aspects of Microsoft Intune is its seamless integration with Azure Active Directory, offering capabilities akin to Group Policy Objects."
"You set it and forget it. You don't have to worry about the reliability or the deviations from any of the other configurations."
"Stable and scalable configuration management and automation tool. Installing it is easy. Its most valuable feature is its compliance, e.g. it's very good."
"This solution has improved my organization in the way that deployment has become very quick and orchestration is easy. If we have thousands of servers we can easily deploy in a small amount of time. We can deploy the applications or any kind of announcements in much less time."
"The most valuable feature is automation."
"The scalability of the product is quite nice."
"We have had less production issues since using Chef to automate our provisioning."
"It is a well thought out product which integrates well with what developers and customers are looking for."
"If you're handy enough with DSL and you can present your own front-facing interface to your developers, then you can actually have a lot more granular control with Chef in operations over what developers can perform and what they can't."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"This solution makes it easy to control assets and upgrade all types of software."
"This product made the job easy to do without having to go put hands on the machines."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The tool helped us deploy custom software for specific departments. We also did Windows updates with the product."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."
"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"More integration with monitoring tools is needed."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"Integration with Mac devices requires some improvement."
"In the future, Chef could develop a docker container or docker images."
"If they can improve their software to support Docker containers, it would be for the best."
"I would like to see more security features for Chef and more automation."
"The agent on the server sometimes acts finicky."
"They could provide more features, so the recipes could be developed in a simpler and faster way. There is still a lot of room for improvement, providing better functionalities when creating recipes."
"There appears to be no effort to fix the command line utility functionality, which is definitely broken, provides a false positive for a result when you perform the operation, and doesn't work."
"I would rate this solution a nine because our use case and whatever we need is there. Ten out of ten is perfect. We have to go to IOD and stuff so they should consider things like this to make it a ten."
"The solution could improve in managing role-based access. This would be helpful."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"Sometimes the information is not as real time as it's supposed to be."
"Scalability is my primary concern right now."
"The software asset management functionality is an area that needs to be improved. It could be more automated because when connections need to be made, such as when I connected Adobe and my malware removed, the process was pretty much manual."
"I've had some issues with patch catalogue."
"My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
More Quest KACE Systems Management Pricing and Cost Advice →
Chef is ranked 16th in Configuration Management with 18 reviews while Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews. Chef is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Chef writes "Easy configuration management, optimization abilities, and complete infrastructure and application automation". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Chef is most compared with Jenkins, AWS Systems Manager, Microsoft Azure DevOps, Microsoft Configuration Manager and SaltStack, whereas Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and Automox. See our Chef vs. Quest KACE Systems Management report.
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