We performed a comparison between Quest KACE Systems Management and Red Hat Ansible Automation Platform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Intune's feature that I have found most valuable is its auto-pilot feature."
"The ability to manage devices with different sets of policies is most valuable."
"I would say the biggest benefit is the single-pane view. There's no jumping around multiple UI's to do your overall management."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"The Asset Management and Auto Pilot are valuable features."
"This solution makes it easy to control assets and upgrade all types of software."
"I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"Managing our inventory is a big pain point. Right now, we have Satellite, but we can tie it in with Satellite, so we can actually manage things and automate the entire deployment stack, instead of trying to grab things from tickets, then generating Kickstart, and using that to get things in Satellite. That doesn't work well. We can do the whole deployment stack using the inventory share between Tower and Satellite."
"Some colleagues and other companies use it and comment that it is easy to use, easy to understand, and offers good features."
"On the network side, I already have a lot of our firewall related processes automated. If it's not automated all the way from the ticket system, our network team members, our tier-one guys in India, can just go into the Tower web interface and fill in a couple of survey questions."
"One of the most valuable features is that Ansible is agentless. It does not have dependencies, other than Python, which is very generic in terms of dependencies for all systems and for any environment. Being agentless, Ansible is very convenient for everything."
"The API for exposing all our infrastructure services is the most valuable feature."
"It enabled me to take the old build manifest and automated everything. So when it came time to spin everything up, it was quick and simple. I could spin it up and test it out. And then, when it came time to roll production, it was a done deal. When we expanded to multiple data centers, it was same thing: Change a few IP addresses, change some names, and off we went."
"The most valuable features of the solution are its configuration management, drift management, workflow templates with the visual UI, and graphical workflow representation."
"Feature-wise, the solution is a good open-source software offering broad support. Also, it's reliable."
"It needs incorporation of Knox, ZeroTouch, etc."
"There is no catalog for mobile access management (MAM) security."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"Reporting could be improved. It needs to be more expensive and robust."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"The current Intune reporting functionality could benefit from some improvements."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"Scalability is my primary concern right now."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"There is always room for improvement. However, the system does most of what we need at this moment."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"The software asset management functionality is an area that needs to be improved. It could be more automated because when connections need to be made, such as when I connected Adobe and my malware removed, the process was pretty much manual."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work."
"For Ansible Tower, there are three tiers with ten nodes. I would like them to expand those ten nodes to 20, because ten nodes is not enough to test on."
"If we have a problem with some file and we need to get Red Hat to analyze the issue and the file is 100GBs, we'll have an issue since we need to provide a log file for them to analyze. If it is around 12GB or 13GB, we can easily upload it to the Red Hat portal. With more than 100GBs, it will fail. I heard it should cover up to 250GB for an upload, however, I find it fails. Therefore, Red Hat needs to provide a way to handle this."
"The solution requires some Linux knowledge."
"It needs better documentation."
"It could be easier to integrate Ansible with other solutions. No single tool can do everything. For example, we use Terraform for infrastructure and other solutions for configuration management and VMs."
"It should support more integration with different products."
"The user interface on the Ansible Tower product could be better, but it is functional."
"The solution is slightly expensive, and its pricing could be improved."
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Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 58 reviews. Quest KACE Systems Management is rated 8.8, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Capable of broad integrations with easy-to-operate infrastructure and user controls". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Automox and Ivanti Neurons Patch for Intune, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and BMC TrueSight Server Automation. See our Quest KACE Systems Management vs. Red Hat Ansible Automation Platform report.
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