Cisco CVP is ranked 5th in IVR Systems while Nuance IVR is ranked 1st in IVR Systems. Cisco CVP is rated 0.0, while Nuance IVR is rated 8.0. On the other hand, the top reviewer of Nuance IVR writes "The most complete and effective voice recognition offering". Cisco CVP is most compared with Cisco CCX, whereas Nuance IVR is most compared with NICE CXone, Genesys Voice Platform, Cisco CCX, Concentrix and West Holly.
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