We performed a comparison between Cisco Secure Email and Fortra's Agari based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The basic features are okay and I'm satisfied with the Defender."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The product is not resource-intensive."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Since we have started using the solution, there have been fewer compromises."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"It provides good IT assistance."
"This solution provides some benefits, like comfortable access to TAC support. You get prompt support when working directly with Cisco."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"Cisco Secure Email has strong inbound services."
"Spam controls are excellent because they are a powerful feature that operates almost effortlessly."
"If spam or some kind of malicious email gets past Mimecast and gets into our email environment, we can go into Agari and we can search for it."
"It is really important for large companies to have the brand protection that is provided by Agari."
"I am impressed with the tool's discovery capabilities which help me find out who is sending the emails on the company's behalf. I also find the ability to detect and generate reports on phishing emails a valuable feature."
"It comes with a lot of helpful tips for complicated areas."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"There is room for improvement in terms of reporting."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The company should focus on adding threats that the solution is currently unable to detect."
"In future releases, I would like to see two main improvements come to mind. First, the current solution requires maintaining two separate operating systems for FTD, which can be cumbersome. I'd love to see a single operating system for the FTD box."
"One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances."
"There could be additional DLP functionality for it."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"Better dashboards and more interactive overviews would be nice, but the current functionality is sufficient."
"We would like to see more options for the customization of content filters."
"Cisco Secure Email can be improved from the administrator's point of view. Usually, you have to work with different areas, and they can try to make it easy for the administrator to use different functions."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"The product's user interface is clunky. We have difficulty in finding what we need. I would also like to see automation in the onboarding processes."
"The protocol is quite complicated, which may not be something that could be improved, but it would be better if it was simplified."
"Some customers in the financial sector do not like the cloud solution because they don't want data to be transferred to a US-based cloud."
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Fortra's Agari is ranked 27th in Email Security with 4 reviews. Cisco Secure Email is rated 8.4, while Fortra's Agari is rated 8.6. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Fortra's Agari writes "Helps to detect and generate reports on phishing emails and saves from email compromises ". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Fortra's Agari is most compared with Proofpoint Email Protection, Valimail Monitor, Abnormal Security and Mimecast Email Security. See our Cisco Secure Email vs. Fortra's Agari report.
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