We performed a comparison between Microsoft Defender for Office 365 and Microsoft Exchange Online Protection based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: The main difference between the two solutions is that Microsoft Defender for Office 365 lacks protection against threats. Regarding all other categories, users share similar opinions.
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The product is not resource-intensive."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The good part is that you don't have to configure it, which is very convenient."
"There are several features that I consider valuable."
"Microsoft Defender for Office 365 is a stable solution."
"The deployment capability is a great feature."
"You can use the product to create special accounts."
"It has a really nice web-based administration console."
"Microsoft EOP's most valuable feature is a shared mailbox."
"We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features."
"I like the product's ZAP feature."
"It is scalable."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"The threat management feature includes policies and alerts that are valuable."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"We need a separate license and we don't know how to get the license that is required."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The UI needs to be more user-friendly."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The security features could be better."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"The tool is not 100% stable."
"The tool's classification for bulk email is cumbersome."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Microsoft Defender for Office 365 is ranked 1st in Email Security with 41 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. Microsoft Defender for Office 365 is rated 8.4, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Microsoft Defender for Office 365 writes "Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security, Cisco Secure Email, Barracuda Email Security Gateway and Check Point Harmony Email & Collaboration, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway. See our Microsoft Defender for Office 365 vs. Microsoft Exchange Online Protection (EOP) report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
