We performed a comparison between Cisco Secure Email and Heimdal Email Security based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The product's scalability is good."
"Does a thorough job of examining email and URLs for malicious content."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"The most valuable features are protection against ransomware and spam."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"It blocks bulk marketing messages, graymail, spam, and provides advanced malware protection."
"Cisco Secure Email is a budget-friendly solution."
"It is stable and reliable."
"There is room for improvement with the UI."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"I'd like some additional features any product can give me to protect our environment in a better way."
"The custom alerts have to improve a lot."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"The product must provide better malware detection."
"Several simulation options are available within 365, and the phishing simulation could be better."
"Licensing is quite complicated for a number of customers, including ourselves."
"I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"There are some concerns in the way the architecture is set up, making it an area where improvements are required."
"The reporting functionality needs to be improved."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"The solution could be less expensive."
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Heimdal Email Security is ranked 29th in Email Security with 1 review. Cisco Secure Email is rated 8.4, while Heimdal Email Security is rated 9.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Heimdal Email Security writes "Straightforward to set up, reliable, and offers good functionality". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Heimdal Email Security is most compared with .
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