We performed a comparison between Cisco Secure Email and Webroot Advanced Email Encryption powered by Zix based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The email protection is excellent, especially in terms of anti-phishing policies."
"Microsoft Defender for Office 365 is a stable solution."
"The initial setup was easy."
"The basic features are okay and I'm satisfied with the Defender."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"There are several features that I consider valuable."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"The security features are valuable."
"It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either."
"It has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
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"The custom alerts have to improve a lot."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The UI needs to be more user-friendly."
"The pre-sales cost calculations could be more transparent."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"There are some concerns in the way the architecture is set up, making it an area where improvements are required."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"The user interface is a bit complex."
"I would rate the stability a six out of ten. We had multiple issues with the stability."
"I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services."
"The reporting functionality needs to be improved."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
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Earn 20 points
Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Webroot Advanced Email Encryption powered by Zix is ranked 13th in Secure Email Gateway (SEG). Cisco Secure Email is rated 8.4, while Webroot Advanced Email Encryption powered by Zix is rated 7.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Webroot Advanced Email Encryption powered by Zix writes "Inexpensive, with good email security, but the technical support could be improved". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Trend Micro Email Security, whereas Webroot Advanced Email Encryption powered by Zix is most compared with Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP).
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