We performed a comparison between Cisco Umbrella and IBM NS1 Connect based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"You can manage and create policies based on a group of users. It can permit some URLs and block others."
"The most valuable features of this solution are the Web Filtering and the APT."
"Helps block personal email accounts."
"It is user-friendly. It is easy to manage the solution."
"The insight into what our users are doing via Cisco Umbrella is valuable. Knowing that we're protecting our users as they leave our network is also valuable now because we've got more hybrid working."
"Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and configure. Its remit is reasonably clearly defined. When you look at solutions like Darktrace and Carbon Black, the mission objective isn't as clearly defined. Cisco Umbrella, Sophos Central, or some of the other solutions have a more standardized approach to antivirus, which includes enhanced response from the machine learning or deep learning perspective."
"Cisco Umbrella is absolutely stable."
"The most valuable feature of this solution is its reliability."
"Everything we download into our observability platform so that we can also track any changes in traffic behavior or things like that is also something that we use quite a lot. I'd say traffic management, the speed of updates, and observability are the top three things that we use."
"Their Pulsar filters allow us to collect RUM metrics from our users so that we can determine the best paths for our users to take. That has been very useful in providing the best user experience, and for responding to and recovering from downtime of our multiple CDNs."
"We find that the low latency access to DNS queries has a direct effect on the customer experience. Visiting a site, whether it's an AdTech-based solution or marketing tech, the fact that whatever we're rendering on a page can be rendered better than the industry standard, in terms of time, ensures a better user experience."
"The Filter Chain is one of the most valuable features, for geo-load balancing and geo-fencing. The Filter Chain is the most useful because it allows us to do several things. With geo-fencing we can redirect a particular user to a particular answer. That's very valuable for us. Filter Chains with monitoring is our strategy to provide redundancy."
"Monitoring is really important for us. We really care about reliability, and we want to make sure that we can remove some points of presence in our sector and in our edge network really fast when we experience any problems. So, monitoring that NS1 provides for DNS is really important for us."
"One of the features that is non-standard and that is very useful is the filtered DNS. We have set up our external VPN, which is what all our employees connect through, to use this feature. It's geolocation-aware. In that way, for India we set it up so that these are the servers that should be supporting things, and in the UK these servers, in the U.S. these servers, and in Sweden these ones."
"The provisioning is great. They have an API service that is simple to use and very quick. The changes that we make are replicated worldwide in a matter of usually milliseconds, sometimes seconds. They are done very rapidly. That's something that's obviously priceless when we're dealing with things like DNS."
"For starters, it integrates with Terraform and a lot of our infrastructure is effectively built out using Terraform. That makes all this stuff extremely easy... when we deploy, all the entries are created and configuration is done."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"I'd like to see improvement in its overall integration with all the other platforms. There's some integration between Umbrella and Meraki, but an overall Cisco problem is that there are so many different tools, and finding easy, seamless ways of connecting everything together is always a challenge."
"It could be improved by having a local data center and caching, which can provide protection support. I would like to be able to channel my intel and my network traffic to their clouds, and this feature is not available. Advanced protection or any malware file support, which might be required, is not available."
"I would like to see a graphical representation of the entire network."
"The integration with Cisco could be better."
"I would like to see integration with SecurNX in the future."
"I would like to see DLP integration in the next release of this solution."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"We would really like them to become a DNS registrar."
"We care about monitoring and telemetry work, and NS1 provides a pretty good system for monitoring. We can monitor our endpoints and points of presence around the world. If there are any issues, we can easily remove them from our network, but this area needs some improvement because it is not always reliable in NS1. In the past, we had a number of false-positive cases when the monitoring system told us about some problems in our infrastructure that were not true. NS1 is improving the system, and we are constantly talking about this with them. I know that they are releasing a new version of their monitoring system, which is really important for us, but this is a different area where we would expect them to improve."
"We use our client in our infrastructure to communicate with NS1. This client is a bit complex in the way that it is set up. NS1 has their own client solution that you can deploy into your platform to do this, but even that is a bit complex. So, I would like a very simple, thin, light API agent that we can deploy into our platform to communicate with NS1. That would be welcome."
"I would like to see the UI updated to allow me to do finer searches. I would also like to have the ability to get reports that can sort based on various metrics. For example, I would like to be able to say, "Show me the top 10 records by total queries" in an easy-to-digest format."
"I would love to see improvement in the testing capabilities they provide. They have a simulate-filter feature so that you can simulate how your traffic would flow, based on their Filter Chains. I believe that was shut off for quite some time. Having that as a way to test our load-balanced CDN structure would be fantastic."
"The Filter Chain simulation is really good in the UI, but it would be nice to have something similar in the API so that we could simulate and test things before we deploy them."
"The reporting metrics are great from an API standpoint, but it would be a little bit nicer if there was some type of dashboard around that. There should also be some type of reporting that's more executive-level focused."
"There could maybe be additional ways to manage traffic. There are no major improvements we're looking for. It's a very complete solution."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while IBM NS1 Connect is ranked 7th in Managed DNS with 11 reviews. Cisco Umbrella is rated 8.8, while IBM NS1 Connect is rated 9.6. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of IBM NS1 Connect writes "Balances cost and functionality, speeds up provisioning, and reduces the DNS maintenance work drastically". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas IBM NS1 Connect is most compared with Cloudflare DNS, Akamai Edge DNS, Amazon Route 53, Neustar UltraDNS and BlueCat Integrity.
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