We performed a comparison between Cisco Umbrella and Illumio based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"It's very stable, reliable and does its job."
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"Some clients only want DNS security, while others want more of the advanced features that it has available."
"I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."
"One of the most important features is the security posture check which Umbrella offers when a user accesses any website. That is one of the most unique features that it offers."
"Stability-wise, I rate the solution a nine out of ten...Cisco's support is better nowadays."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"Stability-wise, it's good. I have never encountered any bugs."
"The Explorer allows you to know the traffic between source and destination."
"The features that I have found most useful is the ability to centralize all the rules and then distribute them across various locations. However, I've encountered challenges related to tagging policies, which can be complex to devise. It's a matter that requires careful consideration and stakeholder involvement before implementing such policies."
"The flexibility of the solution is its most valuable feature."
"It has helped us to understand internal network visibility and firewall policy implementation. We use the product to simplify firewall policy implementation."
"The most valuable feature of Illumio Adaptive Security Platform is monitoring. When I have no requirement from the other application, I can use the web block traffic to build."
"The solution helps to maintain logs and monitor activities. It also helps us with access management. The tool helps us to secure organizational data that include files."
"The solution is easy to use."
"The product provides visibility into how the applications communicate and how the network protocols are being used."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"I feel that the application needs other characteristics that are available with other applications in the market."
"Cisco Umbrella should add some more documentation on proxies."
"iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7."
"Data reporting could be improved."
"Support for multiple domains is important to us."
"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."
"Overall, I'm quite happy with Cisco products, but there could be one place where you can check what's going on. There could be one place where you get all the information about these products so that you don't need to look around. You get the status, information about what lately happened, and if there was anything on the machine in one single place."
"Illumio Adaptive Security Platform could improve by supporting more operating systems. For example, Cisco and Apache appliances."
"I would like to see better data security in the product."
"It requires a low-level re-architecting of the product."
"Some of the features that can be improved is offer additional guidance on creating an effective and risk-free tagging policy would be highly beneficial."
"The product’s agents don't work very well in OT environments."
"The interaction we've had with the support team hasn't been ideal. Technical support should be improved."
"The solution is very basic and doesn't do anything other than the orchestration of layer four endpoint firewall rules."
"The customer service is lagging a bit. It could be better."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Illumio is ranked 4th in Cloud and Data Center Security with 8 reviews. Cisco Umbrella is rated 8.8, while Illumio is rated 8.0. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Illumio writes "Pprevents attackers or threats from spreading or moving laterally". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Illumio is most compared with Akamai Guardicore Segmentation, VMware NSX, Cisco Secure Workload, Zscaler Internet Access and Microsoft Defender for Cloud.
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