Cisco Umbrella vs Webroot DNS Protection comparison

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Executive Summary

We performed a comparison between Cisco Umbrella and Webroot DNS Protection based on real PeerSpot user reviews.

Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Umbrella vs. Webroot DNS Protection Report (Updated: March 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet.""The most valuable feature for us is the DNS-based protection.""The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple.""If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple.""The interface is well organized, so you can easily find everything. Even if you don't have much experience with Cisco, you can easily navigate the solution and find your way around. Everything has been done well, from the deployment to monitoring.""The feature that we find most valuable is to be able to filter out those web requests that you don't want.""The primary advantage of Cisco Umbrella is its ability to safeguard our users no matter where they are working from - whether it's in the office or remotely, as per the new work model that has emerged globally. This integrated security solution has simplified our lives by combining all the necessary security measures in one product. Additionally, deploying the product is all it takes to protect all our users.""The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."

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"The installation is easy and doesn't take long. The program speedy and doesn't crash. It doesn't consume computer hardware or software.""Webroot excels in DNS protection, particularly in blocking malicious sites and phishing.""DNS protection is valuable.""Almost everyone who uses it is happy about the product. I don't get any types of complaints from my clients.""When compared with other products, Webroot DNS Protection is the best to secure the end users.""The dashboard of the solution is a valuable feature."

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Cons
"We would like them to add more features to Cisco Umbrella.""It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet.""The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached.""Overall, I'm quite happy with Cisco products, but there could be one place where you can check what's going on. There could be one place where you get all the information about these products so that you don't need to look around. You get the status, information about what lately happened, and if there was anything on the machine in one single place.""The product can be pretty expensive.""The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical.""I think it's a very basic solution, and because of that, Cisco Umbrella would not be a suitable solution for large companies.""Its reliability and the response time of the support team can be better."

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"Reporting is not done in real-time. Rather, it is done in 15-minute intervales. This is something that should be configurable by the admin.""The reporting system needs improvement. They should make is that we can customize it so we can add, remove or change its interface but they use a template. The reports cannot be changed.""It addresses a specific risk related to malicious sites but doesn't cover broader security aspects.""It needs to be more secure for production environments.""The price could be improved.""If the solution could integrate with FortiGate where there would only be a need of one dashboard instead of having to set policies on our firewall and our DNS, this would be helpful."

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Pricing and Cost Advice
  • "​The pricing is fair."
  • "You can request an evaluation license​."
  • "It needs a better price point."
  • "The product is pricey compared to Cisco Firepower."
  • "The price could be lower."
  • "There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
  • "Our costs were negotiated, and they are okay."
  • "Our licensing fees are on a yearly basis."
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    Questions from the Community
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:Cisco Umbrella is easy to monitor, manage, and deploy.
    Ranking
    Views
    7,738
    Comparisons
    5,096
    Reviews
    48
    Average Words per Review
    922
    Rating
    8.9
    Views
    308
    Comparisons
    219
    Reviews
    2
    Average Words per Review
    437
    Rating
    8.5
    Comparisons
    Also Known As
    OpenDNS
    SecureAnywhere DNS Protection
    Learn More
    Overview

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    OpenDNS is a part of Cisco providing a suite of consumer products aimed at making the internet faster, safer, and more reliable.

    Webroot DNS Protection is a cloud-based security solution that protects businesses from online threats by blocking malicious websites and preventing data exfiltration. 

    It offers real-time protection against phishing attacks, malware, and ransomware, ensuring a safe browsing experience for users. 

    With its easy deployment and management, Webroot DNS Protection is an effective solution for businesses of all sizes.

    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    1. Cisco  2. Dell  3. HP  4. IBM  5. Microsoft  6. Oracle  7. Symantec  8. McAfee  9. Trend Micro  10. Palo Alto Networks  11. Fortinet  12. Check Point Software Technologies  13. Juniper Networks  14. F5 Networks  15. Citrix Systems  16. VMware  17. FireEye  18. Splunk  19. Proofpoint  20. Carbon Black  21. Barracuda Networks  22. SonicWall  23. WatchGuard Technologies  24. Sophos  25. Kaspersky Lab  26. Bitdefender  27. Avast  28. AVG Technologies  29. ESET  30. Malwarebytes  31. Webroot (the company itself)  32. OpenDNS (now part of Cisco)
    Top Industries
    REVIEWERS
    Financial Services Firm14%
    Comms Service Provider11%
    Computer Software Company9%
    Educational Organization6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Educational Organization17%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Manufacturing Company9%
    Real Estate/Law Firm7%
    Legal Firm7%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise23%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise27%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise7%
    Large Enterprise54%
    Buyer's Guide
    Cisco Umbrella vs. Webroot DNS Protection
    March 2024
    Find out what your peers are saying about Cisco Umbrella vs. Webroot DNS Protection and other solutions. Updated: March 2024.
    771,157 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Domain Name System (DNS) Security with 108 reviews while Webroot DNS Protection is ranked 11th in Domain Name System (DNS) Security with 6 reviews. Cisco Umbrella is rated 8.8, while Webroot DNS Protection is rated 8.8. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Webroot DNS Protection writes "Offers reasonable pricing and solid scalability in the enterprise context". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Webroot DNS Protection is most compared with Forcepoint Secure Web Gateway and Zscaler Internet Access. See our Cisco Umbrella vs. Webroot DNS Protection report.

    See our list of best Domain Name System (DNS) Security vendors.

    We monitor all Domain Name System (DNS) Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.