We performed a comparison between ConnectWise ScreenConnect and LogMeIn Central based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."I've noted an ROI while using the solution."
"It's very low maintenance."
"Being able to flip quickly between however many monitors that I have running, detune the video for black and white, or with fewer colors to make it faster, is amazing."
"Unattended access is the most important feature."
"The ConnectWise ScreenConnect tool is very good for remote access."
"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."
"The initial setup is fairly straightforward."
"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"The initial setup was simple."
"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."
"The solution is a little bit complicated when you want to implement it."
"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."
"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."
"Speed is a major factor in Automate, and the control panel is horribly slow."
"There could be improvement to the remote command line tools."
"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."
"For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you have to assign a policy. It takes 15 to 20 minutes to set up someone for remote access to their own machine."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"There are some screens that are just ugly and difficult to manipulate."
"It's not really a true RMM product but more of just a remote access."
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"Sometimes it just fails to load."
"Our clients are having issues with printing."
"It is easy to get locked out, which is something that needs to be improved."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"The solution is expensive as hell."
ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews while LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews. ConnectWise ScreenConnect is rated 8.4, while LogMeIn Central is rated 8.6. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and LogMeIn Rescue.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
