CyberArk Privileged Access Manager vs SAP Customer Data Cloud comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between CyberArk Privileged Access Manager and SAP Customer Data Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM).
To learn more, read our detailed Privileged Access Management (PAM) Report (Updated: April 2024).
770,458 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has helped from an auditing perspective identify who has access to privileged accounts.""The implementation of the PSM proxy has reduced the specific risk of "insider attacks" on our domain controllers and SLDAP servers by eliminating direct user login by an open secure connection on the user's behalf without ever revealing the privileged credentials.""I find value in notifications from CyberArk when passwords fail verification and have other issues.""We are able to centrally manage credentials, touch applications, and rotate passwords.""CyberArk Privileged Access Manager's main benefit is it provides secure access to our servers. There are features to capture the user activity, it provides video recording processing. If the users are logged in to the server, we can see what activities they are performing. It's a very nice tool for Privileged Access Management. They have plenty of useful services and the solution has fulfilled our needs.""What I found most valuable in CyberArk Privileged Access Manager is the Session Manager as it allows you to split the connection between the administrator site and the target site. I also found the Password Manager valuable as it lets you rotate the passwords of privileged users.""We have demoted a lot of domain admins and taken a lot of that away from people, giving it a shared account structure.""The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so."

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"SAP CDC is very easy to use and the best part about this tool is its documentation."

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Cons
"Report creation could be improved. The policies could be more customized.""The admin interface of the Password Vault Web Access (PVWA) is moving from an old style (the classic interface) to a new style (the v10 interface) and unfortunately, this process is quite slow.""In the beginning, CyberArk Privileged Access Manager didn't have a multifactor authentication feature, so that was an area for improvement, but now it's part of the solution. Having just one console for two CyberArk products would be good, particularly for the CyberArk Privileged Access Manager and the CyberArk Endpoint Privilege Manager, with the latter being a product for endpoint management that supports the workstations and allows you to manage workstations. In the next update of CyberArk Privileged Access Manager, it would be good to have a local agent where you can manage all users and processes, and have an agent on the servers such as Linux and Windows.""CyberArk Privileged Access Manager could improve the integration docking, it should have more layers. For example, integration with OpenShift.""More than the product itself, there is room for improvement in the documentation. The documentation should be very detailed and very structured. It has a lot of good information, on one level, but I feel that it could be more elaborate and more structured.""I would love them to improve their UI customizing features.""Our DevOps team is looking in the direction of cloud, because we are not in it today. We are hoping to build it with Conjur from the ground up.""The one place where we found that this product really needs to improve is the cloud. Simple integrations don't exist, even today. We don't have anything specific on CyberArk for managing, SaaS products, SaaS vendors, SaaS credentials. I understand it's a vendor-based thing and that they have to coordinate with the other vendors to be able to do that, and there are integrations coming. But these are the major places where CyberArk definitely needs to invest some more time."

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"I have struggled to give different access to different users in the same application."

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Pricing and Cost Advice
  • "Pricing and licensing depend on the environment."
  • "It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
  • "It can be an expensive product."
  • "Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
  • "The cost is high compared to other products."
  • "CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
  • "Our risk is definitely significantly lower. Also, our resources are low."
  • "If you are looking at implementing this solution, buy the training and go to it."
  • More CyberArk Privileged Access Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the… more »
    Top Answer:The product is expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
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    Rating
    8.9
    2nd
    out of 3 in Social Login
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    21
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    Also Known As
    CyberArk Privileged Access Security
    Gigya Customer Identity Management
    Learn More
    Overview

    CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.

    CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.

    Benefits of CyberArk Privileged Access Manager

    Some of CyberArk Privileged Access Manager’s benefits include:

    • The ability to manage IDs and permissions across a cloud environment. In a world where being able to work remotely is becoming increasingly important, CyberArk Privileged Access Manager is a very valuable tool. Administrators do not need to worry about infrastructure security when they are away from the office. They can assign and manage security credentials from anywhere in the world.
    • The ability to manage the program from a single centralized UI. CyberArk Privileged Access Manager’s UI contains all of the system controls and information. Users now have the ability to view and use all of their system’s most critical information and controls from one place.
    • The ability to automate user management tasks. Administrators can save valuable time by assigning certain management tasks to be fulfilled by the system itself. Users can now reserve their time for tasks that are most pressing. It can also allow for the system to simplify the management process by having the platform perform the most complex functions.

    Reviews from Real Users

    CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.

    PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."

    Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”

    SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

    Sample Customers
    Rockwell Automation
    Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Insurance Company13%
    Computer Software Company13%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization30%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Manufacturing Company15%
    Computer Software Company13%
    University12%
    Retailer8%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise38%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise77%
    Buyer's Guide
    Privileged Access Management (PAM)
    April 2024
    Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM). Updated: April 2024.
    770,458 professionals have used our research since 2012.

    CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 143 reviews while SAP Customer Data Cloud is ranked 2nd in Social Login. CyberArk Privileged Access Manager is rated 8.8, while SAP Customer Data Cloud is rated 8.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager.

    We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.