We performed a comparison between Datadog and Moogsoft based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Flame graphs are pretty useful for understanding how GraphQL resolves our federated queries when it comes to identifying slow points in our requests. In our microservice environment with 170 services."
"The platform appeals to companies spanning many industries on a global scale."
"Datadog has helped us a ton by allowing us to set up a multitude of easily configurable alarms across our tech stack and infrastructure."
"Overall, the Data UI and the usability of customer features continue to improve."
"It is great that creating an incident is possible from Slack while having all the relevant data in Datadog."
"Going from viewing a metric to creating a monitor alerting on a metric is very easy."
"It has empowered all our platform engineers with a very powerful and easy to use monitoring system."
"Datadog provides tracing and logging, whereas Dynatrace focuses on tracing, and Splunk is more of a logging tool. Datadog's advantage is that we don't need two tools."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Moogsoft is easily deployable and ready to use."
"Moogsoft's most valuable features are event management, correlation, and observability."
"I like the prediction features."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The product currently seems to be a few steps ahead of the competition."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"The Event Management feature is quite valuable."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"To be very fair, I haven't had enough experience with Datadog to pick out improvements."
"The installation is easy for me. However, if you are new to this solution it might not be so easy."
"Datadog could always lower the price!"
"We need more visibility into the error tracking dashboard."
"I would like testing for data in the future."
"We need to learn more about the session reply feature inside of DD."
"Managing dashboards as IaC is a bit hard to work out at times."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"It is taking a long time to set it up and could do more to roll out quickly."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"They should consider including Chatbot."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews. Datadog is rated 8.6, while Moogsoft is rated 7.6. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, Dell CloudIQ and Splunk Enterprise Security. See our Datadog vs. Moogsoft report.
See our list of best IT Infrastructure Monitoring vendors and best AIOps vendors.
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