We performed a comparison between Dynatrace and Moogsoft based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have used PurePath data (response times) to improve and tune application performance."
"We have been capturing all the information and evaluating whether it can be improved or not."
"The features that we find most valuable are automatic root cause detection, topology discovery, and session replay."
"In my experience, Dynatrace is scalable."
"The user interface is like a type of dashboard. You can use the tool as an end user into the tool interface, which is good."
"Provides more insight into detecting what the problem is with some of our applications."
"We have identified some critical issues, which are not available or recreatable in the Dev or QA environment."
"We are quite happy with the support that they have been providing."
"The Event Management feature is quite valuable."
"I like the prediction features."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The product currently seems to be a few steps ahead of the competition."
"Moogsoft's most valuable features are event management, correlation, and observability."
"Moogsoft is easily deployable and ready to use."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Custom reporting capabilities should be extended, because it now has basic charting capabilities."
"Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas."
"The initial setup was challenging for us. However, it was complex until you grasped the nuances of the product and the building blocks."
"In the next release, I would like to see some new reports and more tiles on the Dashboard."
"I would suggest to have more rich client features on Appmon as soon as possible."
"They need better infrastructure monitoring. New Relic is beating them for infrastructure monitoring."
"The pricing of the product could be improved."
"If the user interface were made more intuitive then it would really benefit the product."
"It is taking a long time to set it up and could do more to roll out quickly."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"The documentation and flexibility for generic integration could be improved."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"They should consider including Chatbot."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
Dynatrace is ranked 2nd in AIOps with 341 reviews while Moogsoft is ranked 13th in AIOps with 11 reviews. Dynatrace is rated 8.8, while Moogsoft is rated 7.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, OpsRamp, Dell CloudIQ and Datadog. See our Dynatrace vs. Moogsoft report.
See our list of best AIOps vendors.
We monitor all AIOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.