We performed a comparison between DX Spectrum and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The integration point."
"The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful."
"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"Discovery: Scheduled, on-demand, synchronized with eHealth."
"The most valuable features have been the interface and the ability to do equipment management."
"The main thing is obviously notifications about alerts, getting ahead of the curve to make sure that we do not have system going down, or if it is down we get to know it earlier."
"All networks (or network equipment) are monitored through CA Spectrum."
"Some of the most valuable features are it's highly scalable, the carrier is great, and if something has SNMP, it can monitor it. It's a great network fault management solution."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"MultiWAN and Balance service"
"Great out-of-the-box capability."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Needs better integration with all the other products in the Agile suite of tools; anything they could do to make that less complex, would be great."
"The platform is complicated to use."
"The solution's stability needs improvement."
"If they could interact with the MIBs of vendors better, and have a lot more pre-loaded ones, that would be amazing for us right now."
"Our consultant was four months on-site doing Spectrum setup and working through issues."
"The CA Technologies sales team destroyed their relationship with our business units."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"I would suggest improving the web GUI to improve the device monitor configuration and to improve or to integrate the new tool for reporting."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"We've had issues with pulling reports."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
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DX Spectrum is ranked 16th in IT Infrastructure Monitoring with 115 reviews while DX Unified Infrastructure Management is ranked 31st in IT Infrastructure Monitoring with 120 reviews. DX Spectrum is rated 8.4, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and IBM Tivoli NetCool OMNIbus, whereas DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, ManageEngine OpManager, SolarWinds Server and Application Monitor and Nagios XI. See our DX Spectrum vs. DX Unified Infrastructure Management report.
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