We performed a comparison between DX Unified Infrastructure Management and ManageEngine OpManager based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"MultiWAN and Balance service"
"It provides a comprehensive monitoring solution for our open systems."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"Probe packages and probe deployment."
"Monitors the infrastructure asset and also monitors as an IT service."
"It's easy to push out across numerous servers. Very scalable."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"The detections are fine when they work."
"The solution is finely stable."
"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."
"Some of the useful features are NetFlow and analytics."
"Device monitoring is a good tool of this solution."
"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
"The most valuable feature is the network-related reporting."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Currently lacks a mobile application which would be helpful."
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"Reporting capability can be improved especially when it comes to availability."
"The company has not kept pace with developments."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."
"The integration with various OEM products could be simplified."
"The licensing model is confusing."
"We had some stability issues at the outset that have since been resolved."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
"OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster."
"The solution's reports need to include the number of applications consumed."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews. DX Unified Infrastructure Management is rated 8.2, while ManageEngine OpManager is rated 8.0. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, SolarWinds Server and Application Monitor and Nagios XI, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, SCOM and LogicMonitor. See our DX Unified Infrastructure Management vs. ManageEngine OpManager report.
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