We performed a comparison between Dynatrace and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace was preferred due to its more comprehensive features, including real-user monitoring, session replay, and synthetic monitoring. It also has better AI capabilities for automating incident alerts and a Kubernetes module for topology visualization. Dynatrace has better customer service and support, with some customers rating it highly and others rating it as average, while Prometheus relies on documentation and community support.
"The monitoring is very good."
"We also use it in our performance testing. We found an issue that way, and we would have put that change live without Dynatrace. Finding that problem in "live", that would have been three or four days of investigation, whereas we found the issue, fixed the issue, reran the tests, all same day."
"We have been capturing all the information and evaluating whether it can be improved or not."
"Most importantly the back-end components. Most of the back-end components that the application connects to; nobody knows how our application interacts with, for example, the DataPower Gateway. But AppMon really provides that information for us. So finding the gaps is the key here."
"The solution is amazing, it does well when you need to use it."
"The most valuable feature is that we can see every database call executed from Java applications."
"Helps in managing capacity planning, services performance, and tuning database performance and optimizing queries."
"You can see every step a transaction goes through, which servers it hits, and what technology it uses."
"The most valuable feature of Prometheus is its ability to collect metrics."
"It has lots of APIs and libraries to integrate with any kind of language."
"Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it."
"Prometheus gives us high availability automatically."
"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"The feature I found most valuable is the number of integrations. It is the industry standard for metrics."
"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
"The scalability of Prometheus is very good."
"In the next release, I'd like to see more portables included regarding the screens."
"One piece that we think that's missing is, there were thread names that were missing in analytical information in the Dynatrace solution, versus the AppMon solution. The AppMon solution gives you that information, and it is very helpful for connecting dots and bringing all the pieces together."
"SSO options are missing."
"I believe that something related to IoT devices should be improved."
"I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company."
"Cloud monitoring and reporting need improvement, as well as how to manipulate data and export it to share with business executives."
"Most of the time, chat support is not good enough for answering queries."
"Infrastructure monitoring could be improved."
"The solution's error handling part could be improved."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."
"Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier."
"The UI and GUI are areas of concern in the product."
"The simplicity of the query language could be improved. The current query language is not easy to work with."
"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Dynatrace is rated 8.8, while Prometheus is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Instana Dynamic APM, whereas Prometheus is most compared with Azure Monitor, New Relic, Sentry, AWS X-Ray and ITRS Geneos. See our Dynatrace vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
