We performed a comparison between Dynatrace and SolarWinds Server and Application Monitor based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace is the superior product when compared to SolarWinds Server and Application Monitor. It has more advanced features including AI capabilities and better visualization capabilities. It also offers better visibility and scanning of services and applications, with the ability to analyze traffic.
"Enables me to proactively understand the user experience on our site."
"PurePath gives a lot of flexibility in identifying issues and finding the flow of execution."
"We also got know many internal code bugs which could have caused memory leaks or other issues which we were not able to catch during that development phase."
"Its AI can tell us when something is wrong, including the impacts and the root cause."
"It can hook on at the code level, then tell me all the details that I need."
"The deployment configuration and everything is simple. It is not that complicated."
"This tool enables us to make intelligent, fact-based decisions faster."
"We scaled from 300 agents to 800 agents in six months. There were no issues at the server level, which is pretty good."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool."
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
"The product integrates with Remedy."
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"
"Identifying the problem statement is easy."
"One of the new features is "impacted users." I would like to see a rate of impacted users. For example, how long has the problem been going on: 100 users in five minutes. Does that mean that in 3 hours if we don't get this solved, we're impacting x number of people? Understanding the rate at which the problem is impacting people would be a cool feature."
"I would say that this solution's reports are lacking a little bit, and because of this, you have to rely on API to fetch and pull data. I think they could have done a bit of a better job by providing a more user-friendly search from a reporting perspective."
"sometimes it happens that we are not able to capture things. For example, if a person is logged in from India, from the city of Mumbai, and is using a Chrome browser, and his email ID is xyz@abc.com. But what happens is, Dynatrace just fetches two pieces of the information, not all of it. Sometimes it gets it all, sometimes it doesn't."
"Searches should be faster."
"The heavy client is not really user-friendly and the concepts (while powerful) are unintuitive."
"The web-based UI needs to be improved."
"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."
"I still don't see the full depth of database metrics for database performance management. For example, I use Oracle Enterprise Manager and I use a type of access that provides me a lot of metrics and meaningful ways to evaluate database performance. That is something I don't see in Dynatrace yet."
"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."
"A lot of times, we have to do a lot of manual cleanups."
"An additional feature that would improve this solution is the ability to complete root cause analysis."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
"The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. Dynatrace is rated 8.8, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Sentry, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, AppDynamics, Prometheus, Nagios XI and ServiceNow Discovery. See our Dynatrace vs. SolarWinds Server and Application Monitor report.
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