We performed a comparison between Elastic Observability and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"Its diverse set of features available on the cloud is of significant importance."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"The solution has been stable in our usage."
"The most valuable feature of Elastic Observability is the text search."
"Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"The product has connectors to many services."
"The solution is very easy to use and the web provides information with ease."
"Stable and scalable network monitoring tool. Installation is simple and straightforward."
"There was only one feature I liked about PRTG Network Monitor a lot, and that was bandwidth monitoring, though, in the newer versions of the tool, that feature is now a bit lacking. Pricing for PRTG Network Monitor is also not as expensive. It's a good tool, even for beginners."
"My opinion is that this solution is not very expensive."
"The solution provides us response times to issues."
"The Slack integration is fantastic, and I've actually found it to be very useful recently."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"It helps the entire organization become digitally enabled."
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful."
"The auto-discovery isn't nearly as good. That's a big portion of it. When you drop the agent onto the JVM and you're trying to figure things out, having to go through and manually do all that is cumbersome."
"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"More web features could be added to the product."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"They should work on syncing the solution with Gmail."
"PRTG's documentation could be improved."
"I've encountered a challenge in my functions, particularly in adding and printing."
"Performance-wise, PRTG Network Monitor still needs improvement because a large number of SNMPv3 queries reduces tool performance."
"PRTG does not allow us to scan devices like we can scan software or another problem in it. Also, I cannot draw graphical graphs in Woodview/look. Another problem is that we cannot draw a good diagram in PRTG."
"We run it in a cluster, so we have two that run together. The cluster behind it is sketchy at times."
"The technical support service should be improved."
Elastic Observability is ranked 10th in IT Infrastructure Monitoring with 22 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. Elastic Observability is rated 7.8, while PRTG Network Monitor is rated 8.2. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and ServiceNow IT Operations Management, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and Huawei eSight. See our Elastic Observability vs. PRTG Network Monitor report.
See our list of best IT Infrastructure Monitoring vendors and best Cloud Monitoring Software vendors.
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