We compared Zabbix and PRTG Network Monitor based on our users' reviews across several parameters. After reading all of the collected data, you can find our conclusion below.
Zabbix is praised for its comprehensive monitoring capabilities, customizable alerting system, and extensive reporting options, while users appreciate PRTG Network Monitor for its user-friendly interface, scalable performance, and detailed reporting capabilities. Zabbix's customer service is highly rated, while PRTG users find the software more intuitive and quicker to set up. Both products offer reasonable pricing and valuable ROI, with opportunities for improvement in user interface and customization features.
Features: Zabbix offers customizable alerting system, extensive reporting options, and comprehensive monitoring capabilities. PRTG Network Monitor is praised for its ease of setting up, scalability for larger networks, and ability to tailor alerts based on specific criteria.
Pricing and ROI: Zabbix does not have setup costs, making it easy to get started, while PRTG Network Monitor has minimal setup costs. Users find Zabbix's licensing flexible and suitable. PRTG Network Monitor offers good value for the cost with scalable licensing options. Zabbix users have reported positive outcomes and benefits. PRTG Network Monitor users found the software cost-effective and efficient, providing valuable insights for network management.
Room for Improvement: Zabbix has room for improvement in user interface, scalability, and performance, while PRTG Network Monitor could enhance its user interface, customization options, alerting features, and integration capabilities.
Deployment and customer support: Users find PRTG Network Monitor quicker and simpler to deploy and set up compared to Zabbix, which may require more time and effort for implementation. Zabbix's customer service is praised for its promptness, effectiveness, and expertise. Users appreciate the knowledgeable and responsive support team. PRTG Network Monitor's customer service is also highly acclaimed for prompt responses, helpful guidance, and a reliable support team.
The summary above is based on 77 interviews we conducted recently with Zabbix and PRTG Network Monitor users. To access the review's full transcripts, download our report.
"We can manage the entire system across the network and troubleshoot the pain points."
"Its proactiveness is its most valuable feature. We already know when we come in, in the morning, if a server or site is down, as opposed to someone telling us."
"I like the mobility of the PRTG Network Monitor and ITOps Dashboard."
"I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server."
"We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going."
"Stable and scalable network monitoring tool. Installation is simple and straightforward."
"The real-time monitoring feature in PRTG is invaluable to me"
"I would boldly say that this is the most scalable network monitoring tool that I know of"
"The alerting is the most valuable feature. I also like the iPhone app. I get alerts in an email on the iPhone app."
"The integration capabilities and APIs are the best part."
"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."
"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."
"It's a flexible solution."
"The most valuable feature is monitoring."
"There are lots of great features and functionality within the solution."
"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."
"Zabbix has a roadmap and they are continuously and frequently adding new features."
"The Wi-Fi side needs improvement."
"When using PRTG Network Monitor it is beneficial if you have prior experience with it, the user interface could improve."
"Needs ability to monitor standard notification time (notify after X time)."
"The licensing policy needs more flexibility."
"There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones."
"Mostly, this software has sensors for devices to monitor specs and you can build or develop or modify various sensors, according to your company's needs. But you may need to do that with coding or plugins or with the support of Paessler AG, the manufacturer."
"The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch."
"PRTG Network Monitor can improve by adding prevention and detection features."
"I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud."
"It would be helpful if they translated the documentation to Cyrillic languages."
"If Zabbix had a better dashboard then it would be nice."
"Zabbix is not easy to configure, and upgrading is also an issue."
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"We had some scalability issues with a large number of nodes."
"I would like to better be able to monitor Oracle processes."
"The reporting features need improvement, especially detailed inventory reporting. Since it's freeware, reporting may not be a major focus."
"The documentation could be improved."
PRTG Network Monitor is ranked 7th in Cloud Monitoring Software with 96 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 100 reviews. PRTG Network Monitor is rated 8.2, while Zabbix is rated 8.2. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". PRTG Network Monitor is most compared with Centreon, Nagios XI, SolarWinds NPM, ManageEngine OpManager and Fortinet FortiSIEM, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Oracle Enterprise Manager. See our PRTG Network Monitor vs. Zabbix report.
See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.
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