Elastic Observability vs SolarWinds Server and Application Monitor comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 28, 2023

We performed a comparison between Elastic Observability and SolarWinds Server and Application Monitor based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Elastic Observability and SolarWinds Server and Application Monitor's setup can be complex and vary in time depending on the size and environment. Elastic Observability has a distributed nature and multiple cluster configurations, while SolarWinds can take anywhere from a few hours to two months to complete. There are mixed opinions on the ease of setup for both products.
  • Features: Elastic offers machine learning and custom development, while SolarWinds provides infrastructure dependency mapping and network devices' performance monitor. Despite their differences, both have valuable features.
  • Pricing: Elastic Observability's pricing depends on license and usage, while SolarWinds' pricing is based on the number of devices and modules. Elastic Observability has open source components, but some features require payment. Some reviewers find SolarWinds expensive compared to competitors, but it has no additional costs.
  • Service and Support: Elastic Observability's customer service has been praised for its great tech support and helpful online community. On the other hand, SolarWinds Server and Application Monitor's support has mixed reviews with some positive experiences, but there is room for improvement in turnaround time and escalation points.
  • ROI: Elastic Observability is praised for being cost-effective, reducing incidents, and providing complete visibility. SolarWinds Server and Application Monitor, on the other hand, is noted for improving performance, reducing downtime, and increasing productivity. Both options offer a positive ROI, but they have different features.

Comparison Results: Elastic Observability is the preferred solution as it offers more advanced features, such as machine learning and custom development, as well as better visualization and metrics. Although there is a steep learning curve, customer service and support have been positive. SolarWinds Server and Application Monitor has room for improvement in terms of stability, flexibility, ease of use, performance, integration, and pricing. The product is considered expensive, and the report feature is difficult to use.

To learn more, read our detailed Elastic Observability vs. SolarWinds Server and Application Monitor Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform.""It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis.""We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical.""The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization.""The most valuable feature of Elastic Observability is the text search.""Good design and easy to use once implemented.""The product has connectors to many services.""Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning over a month from multiple data sources can be completed within seconds."

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"The more valuable feature of this solution is the Exchange feature.""The most valuable feature is the Access Rights Manager.""Features like monitoring and infrastructure dependency mapping are valuable to us.""SolarWinds is a very stable platform compared to others on the market.""The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value.""It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops.""The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up.""The solution can be deployed quickly."

More SolarWinds Server and Application Monitor Pros →

Cons
"If we had some pre-defined templates for observability that we could start using right away after deploying it – instead of having to build or to change some of the dashboards – that would be helpful.""There's a steep learning curve if you've never used this solution before.""Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage.""Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low.""Elastic Observability needs to have better standardization, logging, and schema.""There is room for improvement regarding its APM capabilities.""The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages.""The interface could be improved."

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"Support for the IBM Mainframe is needed.""The product needs to reduce its price.""There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot.""It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window.""When you implement SolarWinds on a larger scale my customers complain about the speed.""It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc.""SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes.""The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."

More SolarWinds Server and Application Monitor Cons →

Pricing and Cost Advice
  • "So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
  • "There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
  • "Pricing is one of those situations where the more you use it, the more you pay."
  • "The price of Elastic Observability is expensive."
  • "Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
  • "One needs to pay for the licenses, and it is an annual subscription model right now."
  • "Since we are a huge company, Elastic Observability is an affordable solution for us."
  • "We will buy a premium license after POC."
  • More Elastic Observability Pricing and Cost Advice →

  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning… more »
    Top Answer:I rate the pricing a five out of ten. The product is not that cheap.
    Top Answer:The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration… more »
    Top Answer:The price is too high. The tool is overpriced. We don't need all the features. The product must minimize the features and reduce the price. It all comes down to pricing. The customers find it pretty… more »
    Top Answer:The biggest pain point is root cause analysis. It is difficult to analyze, assess, and warn my IT department about what will happen in the next five hours. It is also difficult to use AIOps to reduce… more »
    Ranking
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    Average Words per Review
    445
    Rating
    7.9
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    3,370
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    11
    Average Words per Review
    443
    Rating
    7.3
    Comparisons
    Also Known As
    SolarWinds SAM
    Learn More
    Overview
    To effectively monitor and gain insights across your distributed systems, you need to have all your observability data in one stack. Break down silos by bringing together application, infrastructure, and user data into a unified solution for end-to-end observability and alerting.
    Rely on the most widely deployed observability platform available, built on the proven Elastic Stack (also known as the ELK Stack) to converge silos, delivering unified visibility and actionable insights.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Sample Customers
    PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
    Andr. L. Riis AS, NetSuite
    Top Industries
    REVIEWERS
    Computer Software Company27%
    Manufacturing Company18%
    Comms Service Provider9%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company15%
    Manufacturing Company8%
    Healthcare Company6%
    REVIEWERS
    Financial Services Firm20%
    Construction Company13%
    Recruiting/Hr Firm7%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Educational Organization41%
    Computer Software Company10%
    Government8%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise12%
    Large Enterprise67%
    REVIEWERS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise41%
    Buyer's Guide
    Elastic Observability vs. SolarWinds Server and Application Monitor
    May 2024
    Find out what your peers are saying about Elastic Observability vs. SolarWinds Server and Application Monitor and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    Elastic Observability is ranked 7th in Application Performance Monitoring (APM) and Observability with 22 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. Elastic Observability is rated 7.8, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and Sentry, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI. See our Elastic Observability vs. SolarWinds Server and Application Monitor report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.