We performed a comparison between ESET Endpoint Security and Trend Micro Apex One based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"The solution was relatively easy to deploy."
"It is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Ability to get forensics details and also memory exfiltration."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version."
"The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low."
"The pricing is reasonable."
"The most valuable feature of this solution is the ease of use."
"Primarily used to protect computers from viruses and ransomware."
"ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable."
"ESET Endpoint Security’s most valuable feature is the management console."
"The stability is good."
"I like Apex One's DLP and EDR features. The DLP is a good solution because it allows you to push policies. Source detection is another one. It automatically detects malicious IPs, domains, and URLs. Most of the time, it works automatically, but sometimes it doesn't quarantine or block, so we have to perform remediation manually and delete the file or application through Power Shell."
"It is very stable. It also has good security capabilities. It is a strong security product for endpoint protection."
"The antivirus is the most valuable aspect of Trend Micro Apex One."
"The solution is very simple to use and easy to deploy."
"Using the product as a service on the cloud has helped reduced employee workloads."
"I have opened three tickets with the technical support and they were responsive and asked me to send them my logs."
"The most valuable feature of Trend Micro Apex One is the virtual patching it provides."
"It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We find the solution to be a bit expensive."
"The support needs improvement."
"Detections could be improved."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The only minor concern is occasional interference with desired programs."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product."
"The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
"The migration between on-prem and cloud has room for improvement."
"The update process can be improved, and there could be an automatic update process when a new version comes out. For system updates or program updates, there could be more automation."
"We'd like the solution to be a next generation antivirus with some sort of artificial intelligence or machine learning angle."
"I would like them to use AI features to do preventative virus protection."
"We sometimes face issues with policies and rules while working with Apex One. They sometimes do not work."
"There is a need for enhancement in certain reporting formats."
"Apex One's account security could be improved."
"I don't give it a perfect 10 because of the Active Directory integration. It would make things easier if the Active Directory were integrated more seamlessly."
"All the features in Trend Micro Apex One are not compatible or functional for all the different operating systems. For example, they have fewer features in other operating systems compared to what they have for Microsoft Windows. It would be nice if they could have one solution which all functions work on all kinds of operating systems. It would be much easier for those who have different operating systems in their environment to have one solution."
"I would like to see better reporting."
"It would be ideal if the solution could be simplified a bit."
"Trend Micro should make the agent lighter. When we run the scanning process, it consumes a lot of memory, and the performance is degraded. It is very invasive. It could be lighter. When we used Symantec, we didn't have this problem when we ran our scanning process. It worked like a charm. On the endpoints, it didn't feel like that the process is running, whereas, in Trend Micro Apex One, we can feel that the endpoint is running slow. Sometimes it even hangs. Scanning should be faster."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trend Micro Apex One is rated 8.2. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and CrowdStrike Falcon. See our ESET Endpoint Protection Platform vs. Trend Micro Apex One report.
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