We performed a comparison between FortiMonitor and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."
"It provides the best firewall features."
"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."
"FortiMonitor's dashboard is very informative and user-friendly."
"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."
"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"Ease of set-up – it is quick and easy to add a probe and start collecting data from a device."
"PRTG has improved our visibility and response time to issues related to remote sites."
"Good compilation of the system's information."
"The authentication links into our standard Active Directory authentication, which is very good."
"Technical support is helpful."
"The product is simple and easy to implement."
"The tool is integrated with our email for the alerts."
"The most valuable features of PRTG Network Monitor are bandwidth utilization, user-friendliness, all past report simple retrievals, and timeout features. Additionally, if the solution does go down it is simple to bring it back."
"The Wi-Fi side needs improvement."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"The solution's initial setup process is time-consuming."
"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."
"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"This product can be improved by updating the net flow interface. The one that is in place works – I can get all the information I need from it – but it is a little bit clunky."
"They just released a newer version of the desktop app, a beta version, that I have been trialing out. I prefer the older version, only because of how the layout is designed"
"The desktop app is the one area where it do with some improvement. From a user's perspective, I would like to be able to get more out of the desktop app as opposed to where we are now with it."
"Technical support is an area with concerns in PRTG Network Monitor, where improvements are required."
"The free version only gives us 100 free sensors to use. It would be nice if there was double that."
"Along with more room for automation, more room for advanced configuration can be integrated into the solution."
"Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of."
"Improvements in data storage flexibility, such as allowing customers to specify data retention periods, would enhance PRTG."
FortiMonitor is ranked 32nd in IT Infrastructure Monitoring with 10 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. FortiMonitor is rated 7.8, while PRTG Network Monitor is rated 8.2. The top reviewer of FortiMonitor writes "Helps organizations modernize their performance-monitoring tools, but the solution needs to improve its dashboard". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". FortiMonitor is most compared with SolarWinds Network Device Monitor, SolarWinds NPM, LogicMonitor, Datadog and Auvik Network Management (ANM), whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our FortiMonitor vs. PRTG Network Monitor report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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