We performed a comparison between Fortinet FortiAuthenticator and NetIQ Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The product's on-premise version doesn't have recurring costs."
"The product is stable and reliable."
"Fortinet FortiAuthenticator is an easy-to-use solution."
"The most valuable feature of the solution is RADIUS service and the social network integration feature."
"The solution is very easy to manage."
"FortiAuthenticator is really good software that integrates very well with Fortinet products."
"Fulfilled our requirement at a good price."
"The most valuable feature is the flexibility in using the SMS messages."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"I like the eDirectory feature."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The product is easy to use."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The solution should be made more agile for customers to own or configure."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"There's a challenge with handling large amounts of data in this system."
"I would like to search on date fields, which is not possible now."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"Functionality and usability could be improved."
"The reporting on the warehouse data and the import process both have room for improvement."
"The only issue I encounter is that when not using FortiAuthenticator for an extended period, it's typical to encounter some obstacles in the configuration process that you need to address."
"No SMS gateway from the ISP"
"The user interface and clustering are areas with shortcomings that need improvement."
"We had issues trying to integrate the keys properly during the initial setup."
"The only way the solution could be improved is if it were cheaper."
"Integration with some other enterprise applications could be improved."
"I would like to see more support from Fortinet with tech support people who have as much expertise on the authenticator as they do on their firewalls."
"They could expand FortiAuthenticator's capabilities to accommodate a broader range of environments."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The integrations must be made easier."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"The interface is old and outdated, and the design software seems archaic."
Fortinet FortiAuthenticator is ranked 7th in Identity Management (IM) with 52 reviews while NetIQ Identity Manager is ranked 15th in Identity Management (IM) with 17 reviews. Fortinet FortiAuthenticator is rated 8.0, while NetIQ Identity Manager is rated 7.8. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Fortinet FortiNAC, Cisco Duo and Microsoft Entra ID, whereas NetIQ Identity Manager is most compared with SailPoint IdentityIQ, Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID and RSA SecurID. See our Fortinet FortiAuthenticator vs. NetIQ Identity Manager report.
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