We performed a comparison between GitLab and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very flexible and easy because you can store data on cloud."
"The solution makes the CI/CD pipelines easy to execute."
"The tool helps to integrate CI/CD pipeline deployments. It is very easy to learn. Its security model is good."
"The important feature is the entire process of versioning source code maintenance and easy deployment. It is a necessity for the CI/CD pipeline."
"I like GitLab's security and SAS tools."
"We use the Git repository and tagging feature. We are a product-based company and use this solution to move to a forward or backward tag."
"The solution's most valuable feature is that it is compatible with GitHub. The product's integration capabilities are sufficient for our small company of 35 people."
"The stability is good."
"The solution is scalable."
"You don't need a lot of plugins."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The product is quite convenient and user-friendly."
"Stable and scalable solution."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"We would like to generate document pages from the sources."
"The only thing our company is really waiting on in terms of features is the development of metrics."
"GitLab can improve by integrating with more tools, such as servers with Docker."
"I would like to see better integration with project management tools such as Jira."
"GitLab's Windows version is yet not available and having this would be an improvement."
"This solution could be improved by adding modifications such as slack notifications."
"I rate the support from GitLab a four out of five."
"Atlassian offers more products than GitLab. GitLab offers source control management, version control and collaboration between developers. Atlassian offers features on top of this as well as more integration points for developers."
"The cost could be improved. The solution is quite pricey."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"The interface isn't user-friendly."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →
GitLab is ranked 2nd in Enterprise Agile Planning Tools with 70 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. GitLab is rated 8.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of GitLab writes "Powerful, mature, and easy to set up and manage". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". GitLab is most compared with Microsoft Azure DevOps, Bamboo, SonarQube, AWS CodePipeline and Tekton, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align and Microsoft Project Server. See our GitLab vs. ServiceNow Strategic Portfolio Management report.
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