We performed a comparison between Google Cloud Identity and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"Compliance and the policies that can be set are the most valuable features."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"Fortunately, now everything is streamlined into a single, unified platform."
"One of the most useful features was the single sign-on. You can use it as an identity provider or service provider. And you can use their organization unit feature to enable or disable some of the features for a specific group of users."
"It is a very stable solution. I would rate it a ten out of ten."
"The Cloud Identity is well advanced in terms of features, applications, and the components that it is offering."
"The solution is user-friendly."
"Google is always on its own. Google Cloud Identity is pretty good on every point."
"The most valuable feature is that you can manage users from one central location."
"The most valuable feature is the performance."
"The initial setup is easy."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"The product enables device management."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"Ability to integrate all applications."
"Scalability-wise, I rate the solution a ten out of ten."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"Microsoft Intune needs to improve the initial login process."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"There can be more logs. I do not have any other requirements."
"There is room for improvement in the configuration of their security policies. It seems quite basic."
"The pricing for this solution is a little bit higher than AWS and others, which is something that should be improved."
"In the next release, I would like to see integration with different systems, mainly wireless SIEMS and other analytical systems that we want to introduce."
"I would like to see more integration in future releases."
"We cannot manage the attributes of SSPR."
"Technical support is slow."
"The interface could be improved by simplifying it further."
"Google Cloud Identify could make the technology used easier to understand as a layman making it more user-friendly."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"I would like to see some support for printers, especially network printers, through the application."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
Google Cloud Identity is ranked 3rd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 21 reviews while JumpCloud is ranked 5th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 16 reviews. Google Cloud Identity is rated 7.6, while JumpCloud is rated 8.6. The top reviewer of Google Cloud Identity writes " A stable solution that can help with collaboration and productivity". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". Google Cloud Identity is most compared with Microsoft Entra ID, Okta Workforce Identity, VMware Workspace ONE, ManageEngine Endpoint Central and SailPoint IdentityIQ, whereas JumpCloud is most compared with Microsoft Entra ID, Cisco Duo, Scalefusion, Prisma Access by Palo Alto Networks and Jamf Pro. See our Google Cloud Identity vs. JumpCloud report.
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We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
