We performed a comparison between Jamf Pro and JumpCloud based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a helpful tool to manage BYOD policies."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"In terms of technical support, you will get an immediate response."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"The most valuable features in Jamf Pro are the policies and config profiles, making our life easy to manage many different things in one place."
"One of the key features that I liked the most and a lot of the customer value as well is the geofencing. Geofencing is geographical locations. If the device is on a particular premise, then the policy applies. And when the device is not there, the policy goes away."
"The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required."
"Being able to push out elevation policies to users on an Adhoc basis helps us when users are not in the office."
"The most valuable features are the Jamf agent and the API."
"I have found the most valuable feature to be the policies."
"The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"There should be more focus on mobile device security and integration."
"Could benefit from user having more control over devices."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"It would be better if they can reduce the cost of the license."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"The pricing could be improved."
"The list of applications for patch management isn't sufficient."
"A dark mode would for sure be appreciated."
"Simple things like finding policies, configuration profiles, and smart computer groups that are not used by any client could be easier."
"One of the big areas in need of improvement is automated device naming for computers."
"We would love to see the ability to have settings apply to mobile devices on a time schedule. This would allow us to plan some tasks ahead of time."
"I would like to have the ability to push scripts using MDM commands."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"Lacks the ability to have various VPN applications."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"For improvement, the tool should introduce more customization options."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 104 reviews while JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews. Jamf Pro is rated 9.6, while JumpCloud is rated 8.6. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Cisco Duo, Scalefusion and IBM MaaS360. See our Jamf Pro vs. JumpCloud report.
See our list of best Enterprise Mobility Management (EMM) vendors and best ZTNA as a Service vendors.
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