We performed a comparison between Hornetsecurity Email Spam Filter and Malware Protection and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, ESET and others in Anti-Malware Tools."Makes my inbox cleaner and more secure. The infomail is now neatly out of my view and I dont see all the junk I use to see when using AppRiver or just Microsofts native spam filter. I see only the things I need to see, and spoofed messages have decreased 100% throughout the organization."
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"I like the notifications SpamTitan sends. Other products require the user to log into the system to see if something was blocked. SpamTitan sends users an email showing them any potential spam that was blocked and they can click on it to release it. It's much easier for the end-user."
"It filters some of the spam."
"It's cut down on our amount of spam."
"SpamTitan is perfectly suited for managed service providers. It's easy to use and sell. It's also straightforward to configure and monitor. In my opinion, software developers at TitanHQ did an excellent job with SpamTitan."
"The solution works really well. For a small nonprofit like us who don't have a large server footprint and rely heavily on cloud services, this is great for all our emails and the mobile workforce that we have. This is a great way to manage the traffic, hopefully keep our people from getting the phishing emails and stuff like that, helping to mitigate the risks."
"The product has a helpful interface."
"The granularity of the setup is most valuable. It has all the features we need from global settings to per-user settings. We are pretty happy with it."
"I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails."
"If I had to pick my least favorite thing, I would say some of the tabs to control settings can get a little overwhelming. It can also be a little hard to read the font at certain times so possibly enlarging the details and text of the site a little to make it not so "fit" to the screen."
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"The setup was a little difficult, but they did have people who helped me so I eventually got there. They had a change and my IT people had to do some stuff. There was something about pointers. I don't remember the details where we had a little trouble, but they were changing some things around."
"If they had a little more documentation explaining how to use regex, or if they could include that inside of the cloud interface so that it generates regex code based on the parameters you input, that would be a lot more useful for people who aren't familiar with coding languages and HTML."
"The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed"
"SpamTitan doesn't allow you to customize the frequency of reports. Sometimes our users complain that they cannot control how often SpamTitan's report comes. Users get a daily report, but some would prefer a notification every time an email is quarantined."
"There are some minor technical aspects of the portals and management interface that could be improved, but there's nothing that prevents us from doing the job. BitDefender and similar products allow you to dive deeply into all the customers from a single console. Currently, I can only see our company on the console and not any of the customers. I have to log in somewhere else to see the customers, so that multi-tenancy is something I would like to see."
"We have submitted requests for a feature which would be a total control panel… Our previous spam filter had that and it saved us from having to log in to the panel online, search for an email, pull it up, and figure out where it came from originally and why it got the spam score it did. That would be a huge improvement and time-saver because then we wouldn't have to be in the webpage for that."
"We would like to improve the number of quarantine reports received per day. At the moment, only one is received within 24 hours. So, there are a number of complaints that we get from customers who want to improve the reporting of the quarantined emails since they only get one copy per day. This means they may not receive other emails that have been received after they get the report. So, we would like SpamTitan to improve on the frequency of the quarantine report."
"I believe the product is configured for the US or European market, not the Latin American market, and the scoring system is a little too strict for our market. Most companies in Latin America don't even have proper domain configuration, which can cause their emails to be filtered as spam. They might not have DMARC or SDF configuration, so we often have to change the scoring threshold to let legitimate emails through. It's not SpamTitan's fault, but the optimization isn't the greatest considering our market."
Earn 20 points
Hornetsecurity Email Spam Filter and Malware Protection is ranked 43rd in Anti-Malware Tools while TitanHQ SpamTitan is ranked 4th in Anti-Malware Tools with 77 reviews. Hornetsecurity Email Spam Filter and Malware Protection is rated 10.0, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Hornetsecurity Email Spam Filter and Malware Protection writes "Has significantly secured our day to day operations and our emails internally and externally to our clients". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Hornetsecurity Email Spam Filter and Malware Protection is most compared with CrowdStrike Falcon, WatchGuard Gateway AntiVirus, Microsoft Exchange Online Protection (EOP), Bitdefender Security for AWS and Microsoft Defender for Endpoint, whereas TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Sophos Email.
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