We compared VxRail and HPE Hyper Converged based on our user's reviews in several parameters.
Overall, VxRail is praised for its excellent performance and highly scalable infrastructure, with positive feedback on customer service and support. On the other hand, HPE Hyper Converged stands out for its seamless integration and ease of management, along with efficient customer service and support. Both products offer favorable pricing, but VxRail users emphasize flexibility and customization options, while HPE Hyper Converged users highlight scalability and efficiency. Areas for improvement include system scalability, performance enhancements, and user interface design for HPE Hyper Converged, while VxRail users call for better scalability, easier deployment, and improved customer support and documentation.
Features: VxRail is praised for its excellent performance, seamless integration, and scalability. In contrast, users appreciate HPE Hyper Converged for its simplified management, reliability, and user-friendly interface, among other features.
Pricing and ROI: The setup costs for VxRail and HPE Hyper Converged products have been regarded favorably by users. However, VxRail is noted for its flexible licensing options, while HPE Hyper Converged is praised for its ease of setup and straightforward licensing process., VxRail has shown positive ROI with increased efficiency, improved performance, lower TCO, scalability, ease of use, and reliability. Users praise its value in accelerating processes and meeting goals. On the other hand, users of HPE Hyper Converged have also reported positive ROI.
Room for Improvement: User feedback suggests that VxRail could improve scalability, compatibility, setup process, monitoring capabilities, customer support, and troubleshooting documentation. In contrast, users of HPE Hyper Converged desire enhanced scalability, performance, user interface, technical support, and documentation.
Deployment and customer support: Based on user reviews, the duration required to establish a new tech solution varies for VxRail and HPE Hyper Converged. Some users of VxRail spent three months on deployment and one week on setup, while others completed both in just a week. For HPE Hyper Converged, one user took three months for deployment and another one week for setup, while another user completed both in just one week. These differences in timeframes suggest that the two products have different implementation processes., Customers have expressed satisfaction with the customer service of both VxRail and HPE Hyper Converged products. They appreciate the helpfulness, responsiveness, and professionalism of the support teams, as well as their knowledge and willingness to address concerns.
The summary above is based on 35 interviews we conducted recently with VxRail and HPE Hyper Converged users. To access the review's full transcripts, download our report.
"The StarWind tech support is extremely helpful, especially during the initial setup."
"The fact that the solution is vendor-agnostic allows it to be used with any virtualization vendor while remaining a powerful abstraction over storage."
"Besides being 80% cheaper than the other alternatives, the simplicity makes reconfiguration and support much easier."
"StarWind Virtual SAN can improve an organization's storage infrastructure by providing high availability, scalability, cost-effectiveness, performance, and ease of use."
"It eliminates the use of expensive physical shared storage."
"StarWind has provided us with a top-notch, well-supported, robust vSAN offering when other vendors have moved to hyper-converged solutions that are outside of our average clients' reach from a financial and resource perspective."
"The software is easy to setup and manage, and the support is excellent."
"I've had to open a few support cases over the years due to administrator errors, and the support received was top-notch."
"The HA, which means I have a copy of the VMs always available, and the moment a VM is down, the system tries to power it on again."
"Ease of management, as I come from a software background, and I'm responsible for IT overall. I can get in there and turn some nuts and bolts and make things happen without any trouble."
"I've found the data protection features the most valuable."
"The solution has good backup resolution updates."
"The solution's most valuable features are scalability, easy migration, easy recovery, and flexible backup possibilities."
"The most valuable features of this solution are fast deployment, security, and it is easy to upgrade."
"The HPE Hyper Converged solution is used in a hybrid cloud configuration. We assess the disk space and partition additional capacity."
"The most valuable features are resiliency and data protection."
"The stability of VxRail is good, we have not had any issues."
"This product has given us clear visibility into what we need technology-wise to grow."
"VxRail is easy to deploy and easy to scale up."
"The solution is easy to use. When turning on a server or a machine that is required for, deployment or quality assurance, the dynamic deployment of resources is good."
"Compared with other products, the IT administrator or IT integrator doesn't take much time to get the tool up and running."
"It's a simple product, fast, and reliable."
"For me, the most valuable feature is in relation to the software updates."
"It helps simplify the management of VMware."
"The documentation could be a little more concise, but, for the most part, it just works."
"It would be great if the Linux version of the management console offered the same features as Windows."
"The most disappointing side of the application is the free edition. There used to be GUI attached. That has recently changed to only CLI management of the application."
"Proper training sessions should be included with the licensing."
"The console is something that I feel could be improved. There is nothing technically wrong with it, but it can be jazzed up and/or made to be a little more intuitive."
"StarWind Virtual SAN architecture is slightly complex and requires the team to carefully identify and study how the solution integrates with VMware vSphere."
"An extended trial period would serve as a way to get clean insights into the technology's adaptability and alignment with their specific needs before committing to long-term integration."
"I'd prefer it if a remote console was provided."
"The improvements could be customization and backup efficiency."
"The solution needs to add a module or plugin of vCenter for clear monitoring and insights."
"A software-only version of the solution, without the hardware, would be nice."
"I would like to see a more intuitive, user-friendly UI."
"One problem I've had is that I was trying to do a move and it was not working. I was given an error and a message asking me to shut down the machine first and then move it to another host."
"Providing local technical support and improving the price are areas this service needs to consider improving."
"One of the things that can be improved is that today, is supporting VMware, maybe as a hypervisor. But it would be good to have an open kind of platform for other hypervisors, maybe. Like Nutanix is doing, it's very open."
"We have faced some challenges when upgrading. With Hyper Converged, you have to fully upgrade because there are no incremental upgrades available in this solution. For example, let's say we have two nodes. If we want to upgrade storage, we also need to upgrade computing. That means a full upgrade EME."
"VxRail could improve by having domain protection."
"When using hybrid nodes, such as VxRail, there should not be compression and deduplication, only in All-Flash nodes."
"The only issue which is every now and again is that when you log in it will tell you that there's an issue with VxRail when there actually isn't. All that's required is a refresh or reload. The solution itself works but you may get some bad reports every now and again. Probably once every couple of months; there is no effect to the solution's capabilities."
"The full solution is not completely included as a bundle, such as we see with SimpliVity."
"Deployment was not initially straightforward for us. We had an incompatibility issue that was very difficult for Dell Professional Service to solve."
"I would like an easier migration. This way, if a node fails like it did, the data would have been migrated and I would not have had to get up at three in the morning."
"I would like to see Dell take a crack at simplifying the process of moving from a node to a cluster and assembling everything into the appliance. It would be great if Dell could provide a pathway where a customer could actually install it without the certifications. Of course, I can't say how you would dumb down something so complex."
"We would like to see integrating with Nutanix. Currently, we are working on integrating the two to see if there is any value in doing so."
HPE Hyper Converged is ranked 10th in HCI with 34 reviews while VxRail is ranked 1st in HCI with 120 reviews. HPE Hyper Converged is rated 8.2, while VxRail is rated 8.6. The top reviewer of HPE Hyper Converged writes " Ensures end-to-end data security with redundancy measures and provides visibility into the system but node expansion challenges". On the other hand, the top reviewer of VxRail writes "Offers a hassle-free, complete package, and is energy-efficient". HPE Hyper Converged is most compared with VMware vSAN, Dell PowerFlex, HPE SimpliVity, HPE Alletra dHCI and Sangfor HCI - Hyper Converged Infrastructure, whereas VxRail is most compared with VMware vSAN, Dell PowerFlex, HPE SimpliVity, Nutanix Cloud Infrastructure (NCI) and Dell vSAN Ready Nodes. See our HPE Hyper Converged vs. VxRail report.
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