We performed a comparison between Huawei NGFW and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Whenever we raise a complaint with FortiGate, their response and resolution times are minimal."
"It's very good and very stable for businesses. It works very well."
"The response is very quick and they can visually resolve our problems in a short period."
"Centralized monitoring, policy management, and virtualized appliances allow us to take control over our public and private infrastructure."
"The solution is stable."
"The reporting you receive out of this appliance is excellent. You will not need an external management system."
"The SD-WAN is the most valuable feature."
"It's very easy to set up, it's very easy to make policies and, for an organization, that means you don't need IT expert in firewalls. You just need to have somebody who knows a little bit of IT, and that's it. With other products, you need someone with a "Masters" degree in firewalls."
"The support for the solution has been excellent. If we ever had an issue they would send an engineer to help us with our problem."
"The solution's implementation is pretty easy."
"The setup is quite easy."
"The solution's initial setup process is easy."
"The mapping features and traffic logging are good."
"The stability is fine. I would rate the stability a nine out of ten."
"The tool helps us to integrate with other brands."
"I am impressed with the product's antivirus features, strong encryption, policy implementation and easier installation."
"The initial setup is straightforward."
"The scalability is okay. We have around 2200 people using this solution."
"Includes advanced tech protection."
"The solution offers good sandboxing."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"It is a stable solution."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"Technical support could be better. You don't always get the level of help you need right away."
"One of the problems I was having was with user mapping, and it is an issue for which I have escalated tickets with Fortinet support."
"There are problems with the custom reporting of the unique traffic. The data is there, but it is too difficult for us to extract."
"I would like to see improvements with the antivirus and IPS as they are not working properly all the time."
"This product could be improved with Active directory integration and better handling in IPsec and GRE Tunnels."
"Stability and technical support are the two major issues I have found with Fortinet."
"A lack of integration between our data centers."
"The support costs and licensing are sometimes so expensive."
"The tool does not have web functionality. It needs to also have high end firewalls."
"Huawei NGFW should have better reporting and a dashboard for the visibility of traffic."
"One issue we've encountered with Huawei NGFW is that after using a firewall for two or three years, we need to replace it. The new firewalls often have more features and better memory or throughput. However, sometimes, they lack some features that the old ones had."
"The user interface could be more user-friendly."
"Wi-Fi scanning and Wi-Fi analysis would be useful features to include in the future."
"The solution could be more secure and have better integration."
"The solution isn't cheap. It's market price."
"The documentation needs to be improved. When they retire old models, they also retire the documentation. However, if you are still using an older model, you still need access to that documentation. And yet, they go ahead and removed it. It's gone. You are therefore stuck with a device with no documentation and technical support that isn't very helpful as they also remove support assistance as well."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"They do not provide a few components that are fundamental to differentiate the products"
"Because it's on cloud, it doesn't allow application of extra settings."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
"It would be nice to have some sort of a form factor, a physical form factor perhaps, or virtual machine that you could install on devices or on a cloud, and have some cloud computing."
"Data Leak Prevention is only for web filtering and there is no protection for email."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
Huawei NGFW is ranked 31st in Firewalls with 21 reviews while Zscaler Cloud Firewall is ranked 26th in Firewalls with 15 reviews. Huawei NGFW is rated 7.2, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Huawei NGFW writes "A scalable and easy-to-setup product that can be used to configure different policies for specific users". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Huawei NGFW is most compared with Cisco Secure Firewall, Netgate pfSense, Meraki MX, Palo Alto Networks NG Firewalls and Fortinet FortiOS, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Cisco Multicloud Defense, Cisco Secure Firewall and Palo Alto Networks NG Firewalls. See our Huawei NGFW vs. Zscaler Cloud Firewall report.
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