We performed a comparison between HubSpot CRM and Odoo based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution is its free version, where you can store around 10,00,000 records in HubSpot CRM for free if you have a business email ID."
"The reporting is very flexible."
"The most valuable feature of HubSpot CRM is the sequences of sales automation. It allows you to set up a bunch of leads into a sequence, and it automatically generates emails that you can customize on the fly. For example, here's the phone call in the morning, the phone call in the afternoon, the email you sent, and the link to the message you sent."
"I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed."
"The ability to track revenue and complete forecasting has been the most valuable feature."
"The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements."
"Easy to use and easy to setup CRM software, with good stability and scalability."
"It's fairly simple to use. For configuration, it provides quite a bit of information to the salespeople at the fingertips."
"What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly."
"Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times."
"It is a stable platform."
"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."
"The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email marketing, and more, which can greatly benefit businesses."
"It is a scalable solution...The product's initial setup phase was easy."
"The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."
"It allows us to organize and improve portfolio management."
"HubSpot CRM could improve in integration with other solutions."
"HubSpot CRM could be flexible and customizable."
"The product's free version could have more integration and automation options."
"I believe it's tailored for companies that are well-lined up for inbound sales. They have rich content, and they can generate leads and capture leads on all the channels and websites, but if you are focusing on or depending on outbounds, it lacks the capabilities that are being offered by companies that focus on outreach, such as Salesloft or Outreach. It mainly lacks cadences for salespeople."
"They need better UX or templates to change the mood or the look and feel."
"The product is not very scalable."
"In HubSpot CRM there are many subscription models. Some things are limited compared to the subscription models. For example, I cannot track all the tasks that I have in CRM at once. I need to click on the specific deal to see what the task is. This could improve in the future."
"We had a problem with the tool’s stability once."
"The most valuable feature of Odoo is the fingerprint feature."
"Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings."
"They could thoroughly study the market dynamics of different regions and connecting areas."
"The reporting and the interface could definitely be better."
"There is room for improvement in Odoo's technical support."
"Odoo could be better integrated with our warehouse management system."
"There are features that cannot be opened in the community edition and from a user perspective."
"Odoo does not provide integration with other third-party apps like Shopify."
HubSpot CRM is ranked 9th in CRM with 36 reviews while Odoo is ranked 11th in CRM with 31 reviews. HubSpot CRM is rated 8.2, while Odoo is rated 8.0. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". HubSpot CRM is most compared with Attio, Bitrix24, Acumatica, monday.com and IQVIA Orchestrated Customer Engagement, whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and Bitrix24. See our HubSpot CRM vs. Odoo report.
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