We performed a comparison between Acumatica and HubSpot CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"This solution supports multiple branches."
"I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed."
"It's highly reliable, and the flexibility it offers is noteworthy."
"The ease of having everything in one place is valuable."
"The initial setup process is straightforward."
"Easy to use and easy to setup CRM software, with good stability and scalability."
"It was quite stable. I didn't notice any specific issues or downtime"
"The most valuable feature of HubSpot CRM is the forms."
"The interface is good."
"The solution doesn't have features to break down the structure for multiple people in the project."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"They need better UX or templates to change the mood or the look and feel."
"Invoices were the thing we were thinking should be part of the solution, and that's been added now."
"The pricing could improve."
"There is no option to remove duplicate constant contacts."
"HubSpot CRM could be flexible and customizable."
"The initial setup could be faster as it currently takes a lot of time."
"The product is not very scalable."
"I believe it's tailored for companies that are well-lined up for inbound sales. They have rich content, and they can generate leads and capture leads on all the channels and websites, but if you are focusing on or depending on outbounds, it lacks the capabilities that are being offered by companies that focus on outreach, such as Salesloft or Outreach. It mainly lacks cadences for salespeople."
Acumatica is ranked 26th in CRM with 3 reviews while HubSpot CRM is ranked 9th in CRM with 36 reviews. Acumatica is rated 8.0, while HubSpot CRM is rated 8.2. The top reviewer of Acumatica writes "Provided one solution for everything and housed everything for us". On the other hand, the top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". Acumatica is most compared with NetSuite ERP, Oracle Fusion Cloud ERP, Microsoft Dynamics CRM, SAP S/4HANA Cloud and Salesforce Sales Cloud, whereas HubSpot CRM is most compared with Attio, Odoo, Bitrix24, monday.com and IQVIA Orchestrated Customer Engagement. See our Acumatica vs. HubSpot CRM report.
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