We performed a comparison between IBM BPM and IBM Business Automation Workflow based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."IBM BPM is a stable solution."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"It makes the company business processes work more efficiently."
"IBM BPM's best features include document sharing, management document creation, widget and barcode creation, and integration."
"Scalability is good. In the time that I have been there, we have added more JVMs to help with the increased workload, so it does scale."
"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
"The dashboards are helpful because you can display reports directly on your screen."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."
"The most valuable feature of IBM Business Automation Workflow is cost management."
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"I hope IBM uses something from IBM Content Navigator to make the interface easier to navigate."
"Importing and exporting between multiple environments is more difficult with other tools."
"Process Server is no more available than new products out there, but in general IBM has a high cost and complex setup."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"The price and the overall installation process could be improved."
"From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"The tool's workflow function is very strong."
"The main areas which need improvement are specifically around reporting and analytics."
"Integrating the solution with existing systems can be complicated and it needs careful planning and execution."
"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."
"IBM Business Automation Workflow could improve the integration."
"The setup and installation process could be made easier."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"In terms of improvement, it could be less complex."
"I feel that the features are not user-friendly."
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IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews. IBM BPM is rated 7.8, while IBM Business Automation Workflow is rated 7.6. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". IBM BPM is most compared with Camunda, Pega BPM, Appian, Apache Airflow and AWS Step Functions, whereas IBM Business Automation Workflow is most compared with Camunda, Apache Airflow, IBM Case Foundation, AWS Step Functions and Nintex Process Platform. See our IBM BPM vs. IBM Business Automation Workflow report.
See our list of best Business Process Management (BPM) vendors.
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