IBM Business Automation Workflow vs IBM Case Foundation comparison

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3,692 views|2,592 comparisons
76% willing to recommend
IBM Logo
497 views|401 comparisons
85% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Business Automation Workflow and IBM Case Foundation based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Business Automation Workflow vs. IBM Case Foundation Report (Updated: April 2024).
770,458 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations.""No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes.""This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS.""IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require.""The most valuable feature is automation, which is quite strong and we are quite happy with it.""The dashboards are helpful because you can display reports directly on your screen.""This product is tightly integrated with the RPA automation process.""The solution reduces the time to the resolution which is essential for businesses."

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"Case Foundation provides a strong security boost.""The content management is great.""The solution is scalable.""It is easy to set up workflows that notify the user depending on certain events.""The most valuable feature is its stability, which is why we are using it.""It's very easy.""A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.""It provides us the capability of producing b​​usiness processes for documents that are launched immediately when a document comes into the repository."

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Cons
"Integrating the solution with existing systems can be complicated and it needs careful planning and execution.""Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view.""IBM Business Automation Workflow is not a very user-friendly solution.""The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement.""From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help.""I feel that the features are not user-friendly.""I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful.""One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."

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"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly.""We are now using microservices but there are some areas where the coordination with FileNet is problematic.""The service as it currently stands is out-of-date and lacks flexibility.""The solution can be quite expensive.""The interface needs to be more user-friendly.""There are some features that could be enhanced like the document viewer""Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow.""The cloud version could use more stability."

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Pricing and Cost Advice
  • "The solution has saved us time."
  • "There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
  • "Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
  • "When you compare with Laserfiche and M-Files, IBM is expensive."
  • "Licensing varies by use-case."
  • "IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
  • "Our license is on a three-year term."
  • "It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
  • More IBM Business Automation Workflow Pricing and Cost Advice →

  • "Pricing is in the mid-range, it is not cheap, but it's not expensive."
  • "This is not an expensive solution and we are using the standard license."
  • "IBM Case Foundation is a little expensive."
  • "The price falls in the middle range—not overly expensive but not extremely affordable either."
  • More IBM Case Foundation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The most valuable feature of IBM Business Automation Workflow is cost management.
    Top Answer: A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.
    Top Answer:The price falls in the middle range—not overly expensive but not extremely affordable either. I would rate it five out of ten.
    Top Answer:There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's… more »
    Ranking
    Views
    3,692
    Comparisons
    2,592
    Reviews
    7
    Average Words per Review
    477
    Rating
    7.6
    Views
    497
    Comparisons
    401
    Reviews
    3
    Average Words per Review
    441
    Rating
    8.0
    Comparisons
    Also Known As
    Business Automation Workflow
    Case Foundation, FileNet Business Process Manager
    Learn More
    Overview

    IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

    IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.
    Sample Customers
    Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
    Suncorp Group Limited
    Top Industries
    REVIEWERS
    Financial Services Firm64%
    Computer Software Company14%
    Engineering Company7%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm34%
    Computer Software Company12%
    Government7%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm17%
    Government16%
    Insurance Company8%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise13%
    Large Enterprise63%
    Buyer's Guide
    IBM Business Automation Workflow vs. IBM Case Foundation
    April 2024
    Find out what your peers are saying about IBM Business Automation Workflow vs. IBM Case Foundation and other solutions. Updated: April 2024.
    770,458 professionals have used our research since 2012.

    IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.6, while IBM Case Foundation is rated 7.8. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and Nintex Process Platform, whereas IBM Case Foundation is most compared with . See our IBM Business Automation Workflow vs. IBM Case Foundation report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.