IBM BPM vs iGrafx Process360 Live Platform comparison

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IBM Logo
9,240 views|7,105 comparisons
90% willing to recommend
iGrafx Logo
977 views|561 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM BPM and iGrafx Process360 Live Platform based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM BPM vs. iGrafx Process360 Live Platform Report (Updated: June 2024).
786,957 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Automation is the most valuable feature of IBM BPM.""Its most valuable features are usability and integration with other IBM products.""We have used a lot of out-of-the-box reporting on the process performance metrics. We have been able to make suggested changes to staff for this role or streamlining by eliminate some activities where people were not requiring a lot of work in the first place.""It is a stale solution.""The performance is fine.""The functionality to design UI to be responsive and can run on multiple devices.""Integration is a big plus for me.""It is a very powerful solution."

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"It has simplified compliance with regulations and company standards.""iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process.""We found the technical support to be helpful.""Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization.""Simulation is most valuable.""The solution is very stable.""This product fulfills ninety percent of our needs, and we're happy as users of it.""Provides a valuable BPMN feature."

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Cons
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build.""I would like to see a lot more case studies.""I hope IBM uses something from IBM Content Navigator to make the interface easier to navigate.""I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution.""The stability varies because it involves a lot of other components like databases, so sometimes if something goes wrong there, it can't recover from the fatal errors.""IBM BPM's UI is an area with shortcomings where improvements are required.""Needs better reporting. I do not think that we are fully taking advantage of what it already has yet.""The constant switch between Eclipse and its web versions can be annoying and confusing."

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"With iGrafx, the implementation and the licensing were pretty complex.""The price could be more competitive.""It would be nice to have a Spanish user interface available to us.""I would love to see a template and shapes for customer journey mapping.""It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server.""In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet.""The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings.""It can be more user-friendly."

More iGrafx Process360 Live Platform Cons →

Pricing and Cost Advice
  • "It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
  • "Starting out with Express can also help reduce the cost for adopting the product."
  • "​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
  • "It gives us a good return on investment."
  • "We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
  • "Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
  • "It has a low cost to implement. You'll get your money back in the same year that you complete the project."
  • "The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
  • More IBM BPM Pricing and Cost Advice →

  • "My company is trying to replace iGrafx because the license is a little bit expensive."
  • "Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
  • "The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
  • More iGrafx Process360 Live Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    Top Answer:The product is expensive considering the hardware and software costs.
    Top Answer:The solution's technical support is of good quality since they offer fast and seamless services.
    Top Answer:I’m not sure of the exact pricing. However, I would describe their costs as mid-tier.
    Top Answer:The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the… more »
    Ranking
    Views
    9,240
    Comparisons
    7,105
    Reviews
    22
    Average Words per Review
    403
    Rating
    7.7
    Views
    977
    Comparisons
    561
    Reviews
    3
    Average Words per Review
    487
    Rating
    8.7
    Comparisons
    Also Known As
    WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
    Learn More
    Overview

    IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.

    IBM BPM Features

    IBM BPM has many valuable key features. Some of the most useful ones include:

    • Process designer authoring tool
    • Collaborative editing and immediate playback of processes
    • Interactive user interfaces
    • Process rules based on IBM Operational Decision Manager
    • IBM Integration Designer (BPEL and SOA)
    • Designing and building case management systems
    • Process portal
    • Real-time monitoring and reporting
    • Performance analytics and optimizer
    • Performance data warehouse
    • IBM Process Center with a shared asset repository
    • IBM Process Federation Server
    • Built-in enterprise service bus (ESB)
    • Transaction support
    • Integration adapters
    • Network deployment support
    • High availability: clustering and unlimited cores

    IBM BPM Benefits

    There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:

    • Increased efficiency and cost savings: IBM BPM can help you optimize existing processes and incorporate more structure into the development of new processes by removing process redundancies and bottlenecks.
    • More scalable processes: The solution enables better process execution and workflow automation, which transfers well when scaling processes.
    • Greater transparency: Because IBM BPM’s process automation clearly defines owners for tasks along the process, it provides more transparency and accountability throughout a given process. In turn, this fosters more communication among teams.
    • Less dependency on development teams: IBM BPM offers low-code features which remove potential dependencies on development. Business users can be onboarded onto these tools quickly and easily, thereby increasing process automation across the company.

    Reviews from Real Users

    IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.

    Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”

    Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."

    A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."

    A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”

    The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

    Sample Customers
    Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
    Multinational Bank
    Top Industries
    REVIEWERS
    Financial Services Firm57%
    Computer Software Company17%
    Insurance Company10%
    Real Estate/Law Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm29%
    Computer Software Company14%
    Manufacturing Company7%
    Retailer6%
    REVIEWERS
    Consumer Goods Company27%
    Comms Service Provider18%
    Pharma/Biotech Company9%
    Government9%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company9%
    Manufacturing Company8%
    Government7%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise15%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business33%
    Midsize Enterprise28%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise74%
    Buyer's Guide
    IBM BPM vs. iGrafx Process360 Live Platform
    June 2024
    Find out what your peers are saying about IBM BPM vs. iGrafx Process360 Live Platform and other solutions. Updated: June 2024.
    786,957 professionals have used our research since 2012.

    IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while iGrafx Process360 Live Platform is ranked 20th in Business Process Management (BPM) with 15 reviews. IBM BPM is rated 7.8, while iGrafx Process360 Live Platform is rated 8.4. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and ADONIS. See our IBM BPM vs. iGrafx Process360 Live Platform report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.