We performed a comparison between IBM BPM and Microsoft System Center based on real PeerSpot user reviews.
Find out in this report how the two Application Infrastructure solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This product does the job in terms of executing the workflow."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"The solution has helped us automate business processes."
"The possibility to add Java code as embedded .jar, that increases the flexibility of the solution."
"One of the reasons for adopting this solution ten years ago was its ease of use. It had a lot of off-the-shelf functionality, and it did not need to be developed specifically for the project that we were implementing. That was the main reason for adopting it in the beginning."
"It is a very powerful solution."
"I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API."
"We like that it does not require a lot of hours to train our people."
"The product's initial setup phase was easy."
"The features that I have found most valuable are the ease of configuration and the easy discovery of the environment."
"The solution is easily available. That's its most valuable aspect."
"We like Microsoft System Center's Operations Manager. That is primarily why we use it."
"Good for managing and administering the infrastructure."
"The availability performance matrix and the reporting capabilities are the solution's most valuable features."
"The detail in the alarms is great."
"System Center helps to create the basis for ITIL alignment."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"It might not be suitable for entry level clients because it comes with a huge number of modules for processing that at times might not be necessary for upcoming clients."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"IBM BPM's UI is an area with shortcomings where improvements are required."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"They don't have a mechanism to achieve processes, data sources, and data."
"The price and the overall installation process could be improved."
"The pricing is a little bit high. It's gone up in cost."
"The platform performance and responsiveness need improvement. It still demands high computing resources."
"Implementation and integration in the case of multi-tenant environments needs improvement."
"We have some bugs but it's stable. It doesn't break every day. It works. Like other applications, it has a lot of bugs but they're manageable."
"The solution’s pricing could be improved."
"Could be more user friendly."
"Most of the documentation is online, however, there are some gaps there. The product documentation still refers back to the 2012 Server. We're pretty much in 2022. There's a ten-year gap there."
"The solution's dashboard needs improvement."
"Less server consumption would help, as would better, more flexible reports."
IBM BPM is ranked 7th in Application Infrastructure with 105 reviews while Microsoft System Center is ranked 15th in Application Infrastructure with 18 reviews. IBM BPM is rated 7.8, while Microsoft System Center is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Microsoft System Center writes "Makes user management and application management easy for users". IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and Apache Airflow, whereas Microsoft System Center is most compared with Oracle SOA Suite. See our IBM BPM vs. Microsoft System Center report.
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