We performed a comparison between IBM BPM and OpenText MBPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"Process Modelling, simulation and optimization, integration, UI components."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"Enabled us to convert most of the paper-based work into an automated workflow process, and some of them were converted into straight-through processing, with no human interaction involved whatsoever."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"This solution is very stable."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"IBM BPM needs to have a better and modified interface."
"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"IBM BPM is stable, but sometimes there are issues with the server."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
"The engine itself tends to accumulate a lot of data that needs to be cleaned up, and that's the kind of thing that keeps it from, in some scenarios, scaling as much as it needs to. And then, when you're building solutions, if you're not careful to keep the screens from being associated with too much data, if you're going to just do things the way that a lot of people would just assume that they can do, without having experience of having made those mistakes before, it will accumulate a lot of data, and that will cause it to perform very badly."
"I would like to see the front-end support improved because it should be fully integrated and supported."
"The user interface could be better in OpenText MBPM."
"There are shortcomings in the solution's support and documentation part."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews. IBM BPM is rated 7.8, while OpenText MBPM is rated 7.0. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and Apache Airflow, whereas OpenText MBPM is most compared with Camunda. See our IBM BPM vs. OpenText MBPM report.
See our list of best Business Process Management (BPM) vendors.
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