We performed a comparison between IBM BPM and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Stability-wise, I rate the solution a ten out of ten."
"It is transparent to business users because it is mostly picture based modelling."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system."
"With the Process Center, I can go to one place and view what all the environments are doing."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
"By automating several tasks, we have already reduced a lot of work for the business."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"Data extraction and auto-classification are great features."
"Kofax TotalAgility is stable."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"The tool is low code which saves you from a developer."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"The stability varies because it involves a lot of other components like databases, so sometimes if something goes wrong there, it can't recover from the fatal errors."
"Performance on large scale requirements could also be improved."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"IBM BPM needs to have a better and modified interface."
"Except for the Lucene the index - we had a couple of issues in the Process Portal where the Lucene index went out of sync, and we had to work at least 15 - 20 hours to have it back in sync with the database."
"They should incorporate an API gateway functionality within it to simplify integrations."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"Table line item extraction is not possible through Quick Capture."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"The Transformation Designer of KTA can be made better."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"Sometimes there isn't enough accuracy when it comes to extracts."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Kofax needs to improve the low-code or citizen developers."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. IBM BPM is rated 7.8, while Tungsten TotalAgility is rated 8.2. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA.
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