We performed a comparison between IBM Cloud Identity Service and Microsoft Entra ID based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"With Azure Active Directory we were able to manage with different options the access for different users."
"It's something we have to deal with every day. It is present. If you're in a domain environment, you'll need it to log in. If you work in a Microsoft-centric environment, you can't avoid it."
"The tool's most valuable features are security and integration with other tenants."
"A use case that we did for an end user in a manufacturing organization: We used WVD with biometric authentication because 1,500 processes need to happen in a process. The user didn't want to use a login using their credentials. They wanted to use fingerprinting or tap their ID. That is where we integrated with the authentication. Now, they can process in a couple of hours, and they run those 1,500 processes every day. This changed their login process, which improved the manufacturing process. This helped a lot for their high deployment."
"It certainly centralizes usernames, and it certainly centralizes credentials. Companies have different tolerances for synchronizing those credentials versus redirecting to on-prem. The use case of maturing into the cloud helps from a SaaS adoption standpoint, and it also tends to be the jumping-off point for larger organizations to start doing PaaS and infrastructure as a service. So, platform as a service and infrastructure as a service kind of dovetail off the Active Directory synchronization piece and the email and SharePoint. It becomes a natural step for people, who wouldn't normally do infrastructure as a service, because they're already exposed to this, and they have already set up their email and SharePoint there. All of the components are there."
"What I like is that I can go anywhere, at any time, and to any client premise, and I can simply log in to the admin panel and can serve any of my clients."
"It is great for mom-and-pop shops or small businesses that are truly coming into the enterprise ecosystem and that have not come from a legacy environment."
"Microsoft Azure AD is easy to install and is a stable solution."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification. It's also more secure and convenient."
"The support could be better. Lately, they sort of dropped off a bit in terms of quality."
"Azure AD needs to be more in sync. The synchronization can be time-consuming."
"Reading documentation could be simplified. Technical support could also be faster."
"If your organization requires additional security then the subscription will be more expensive."
"There is a concept of cross-tenant trust relationships, which I believe Microsoft is actively pursuing. That is something which in the coming days and years to come by will be very key to the success of Azure Active Directory, because many organizations are going into mergers and acquisitions or spinning off new companies. They will still have to access the old tenant information because of multiple legal reasons, compliance reasons, and all those things. So, there should be some level of tenant-level trust functionality, where you can bring people from other tenants to access some part of your tenant application. So, that is an area which is growing. I believe Microsoft is actively pursuing this, and it will be an interesting piece."
"At first, it was a bit challenging to come up with a workaround that would get authentication to work."
"There are issues using it with ADFS."
Earn 20 points
IBM Cloud Identity Service is ranked 24th in Identity and Access Management as a Service (IDaaS) (IAMaaS) while Microsoft Entra ID is ranked 1st in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 190 reviews. IBM Cloud Identity Service is rated 8.0, while Microsoft Entra ID is rated 8.6. The top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". On the other hand, the top reviewer of Microsoft Entra ID writes "Saves us time and money and features Conditional Access policies, SSPR, and MFA". IBM Cloud Identity Service is most compared with , whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Okta Workforce Identity and Cisco Duo. See our IBM Cloud Identity Service vs. Microsoft Entra ID report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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