We performed a comparison between IBM Cloud Identity Service and Saviynt based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"The repository has many features where you can define primary and secondary owners."
"Saviynt is easy to configure and manage."
"Considering the initial cost and the basic features, this is a good solution that provides integration with both on-premise and cloud applications."
"Saviynt provides built-in access recommendations, while SailPoint IdentityNow offers access recommendations through a separate AI integration that requires additional licensing. Saviynt functions as a unified platform for various business operations, consolidating user and access data from multiple sources into a single platform. This allows for leveraging the same user base and data across different business functions, including access governance, privileged access management, data access governance, and third-party access governance. In contrast, SailPoint is a decoupled tool, requiring separate integration for managing access and permissions, especially for unstructured data. Saviynt's approach is more integrated and streamlined, providing a unified platform for access recommendations and various business operations."
"The feature that we use the most is the global, third-party user management."
"Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."
"Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management."
"One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
"The tool is difficult to migrate."
"The product's stability is not easy to maintain."
"The customer support and implementation services need to be improved."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
"We sometimes experience performance issues when the solution fails to process the data between two different applications."
"The UI doesn’t enhance the user experience."
Earn 20 points
IBM Cloud Identity Service is ranked 26th in Identity and Access Management as a Service (IDaaS) (IAMaaS) while Saviynt is ranked 5th in Identity Management (IM) with 21 reviews. IBM Cloud Identity Service is rated 8.0, while Saviynt is rated 7.4. The top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". On the other hand, the top reviewer of Saviynt writes "Used for IAM, IGA, MFA, SSO, and access management". IBM Cloud Identity Service is most compared with Microsoft Entra ID, whereas Saviynt is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity and Microsoft Identity Manager.
We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
