We performed a comparison between IBM Cognos and Salesforce Einstein Analytics based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The correlation analysis is excellent. It's one of the best that I have used to date."
"The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools."
"The most valuable feature is developing reports from different data sources, making it a reliable data source."
"Security administration tools are powerful and flexible."
"It is a stable product."
"When it comes to decision-making, the product is very useful and used in many departments since a lot of people prefer the reports to be generated by IBM Cognos."
"We use the account statement report. When you use an account in HSBC, you receive various types of accounts, such as the stock market, fixed accounts, credit cards, and business accounts. We can create one consolidated report called CCS support, which includes all these accounts. In that statement, we are consolidating all those accounts."
"For planning, forecasting, in-boxing, modeling in general and for predicting numbers and doing work analysis, they are excellent."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"The solution scales extremely well."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"Transparency is the most valuable feature of this solution."
"Data modeling needs to be improved. We use the ETL process, and when we get errors, we then need to identify which structural change is required. The error messaging should be better. They should be descriptive rather than semantic."
"Extending features on dashboards so it becomes a real dashboard building application, not only a data exploration tool."
"Extending dynamic cubes aggregate awareness with calculated measures."
"It could have more options for themes."
"Cognos is quite slow - it's missing the performance of the PowerPlay cubes."
"The data uploads that we do, such as Excel files, have a lot of restrictions. If we can make it a bit more user-friendly, allowing us to have more flexibility it would be a great help."
"They were lacking in the initial phases of development in the area of big data, and they still need to improve that aspect of the product."
"This product could use improvement in terms of usability for those with less technical know how."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"The product is expensive."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"The tool needs to simplify its features."
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IBM Cognos is ranked 7th in BI (Business Intelligence) Tools with 132 reviews while Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews. IBM Cognos is rated 8.0, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of IBM Cognos writes "Improved the quality of our KPIs, while reducing calls to the IT department". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". IBM Cognos is most compared with Microsoft Power BI, Oracle OBIEE, Tableau, SAP BusinessObjects Business Intelligence Platform and Oracle Hyperion, whereas Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and Zoho Analytics. See our IBM Cognos vs. Salesforce Einstein Analytics report.
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